Clear Call History

TDoan — Thu, 06 Oct 2016 00:22:36 GMT

Hi,

I would like to clear call history (missed, received, placed) on the phone through AXL?

Do you have any way to do this?. That would be much appreciated!

Regards

Thuy Doan

Re: Clear Call History

dstaudt — Thu, 06 Oct 2016 01:29:01 GMT

Via AXL, about all you can do is restart the device via <doDeviceReset>

https://developer.cisco.com/media/axl-schema-11-5/Files/AXLSoap_doDeviceReset.html#Link40F

The other possibility involves the IP Phone Services XML API. With this approach, the application makes an HTTP POST to the device's onboard mini web server, with a specially formatted XML object that includes the 'Init:CallHistory' URI:

</CiscoIPPhoneExecute>

https://developer.cisco.com/site/ip-phone-services/

Note, this approach involves a few challenges, i.e.:
- The application must know the IP address of the phone (or possibly use TAPI or JTAPI's data pass through features). The Serviceability Risport API may be helpful in getting IP addresses:

https://developer.cisco.com/site/sxml/documents/api-reference/risport/

- The POST requires authentication, so a CUCM username/password must be given, with a user that is associated to the target device

Re: Clear Call History

TDoan — Thu, 06 Oct 2016 13:43:26 GMT

Thank you for your response.

Regards

Thuy Doan

topic Clear Call History in Management

Clear Call History

Re: Clear Call History

Re: Clear Call History