topic Updating a User with Device in CUCM in Management

Updating a User with Device in CUCM

AR7 — Fri, 10 Aug 2018 04:51:16 GMT

I am working on a project that's automating the CUCM activities.Presently what I am trying to do is update an existing user and make an association to a new device and remove an existing association. I am trying to achieve that using Python. The following is the XML structure for that:

<SOAP-ENV:Envelope xmlns:SOAP- 
ENV="http://schemas.xmlsoap.org/soap/envelope/" 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" 
xmlns:xsd="http://www.w3.org/2001/XMLSchema">  
<SOAP-ENV:Body>    
  <axl:updateAppUser xmlns:axl="http://www.cisco.com/AXL/API/1.0" 
   sequence="12055">         
  <userid>atest</userid>         
  <associatedDevices>
  <device>TCTVINU</device>      
 </associatedDevices>    
 </axl:updateAppUser >
 </SOAP-ENV:Body>
 </SOAP-ENV:Envelope>

But when I run the code, it'showing that the user does not exist, but the user is there in the CUCM. is there any other alternate way to achieve that?

There is also a technique using the executeSQLUpdate, but I am not aware of the syntax.

Re: Updating a User with Device in CUCM

Joseph Jacobs — Fri, 10 Aug 2018 06:01:23 GMT

You’re trying to update appUser. Instead just do user. AppUser is application users and don’t have phones.

Re: Updating a User with Device in CUCM

BjoernMartin — Fri, 10 Aug 2018 06:15:56 GMT

Hi,

which Kind of user is "atest"? An EndUser or Application User?

If you want to remove all devices from End User, can you use this post!

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/11.5">
   <soapenv:Header/>
   <soapenv:Body>
      <ns:updateUser sequence="?">
         <userid>atest</userid>
         <associatedDevices>
         </associatedDevices>
      </ns:updateUser>
   </soapenv:Body>
</soapenv:Envelope>

Re: Updating a User with Device in CUCM

AR7 — Fri, 10 Aug 2018 09:37:34 GMT

Thanks was using the wrong user, it worked with updateUser.