topic Re: listphone AXL API not returning any value in Management

listphone AXL API not returning any value

PriyankaSK0179 — Mon, 01 Jul 2019 17:23:09 GMT

I am trying to SOAPUI listphone

below is the request

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/10.5">
<soapenv:Header/>
<soapenv:Body>
<ns:listPhone>
<searchCriteria>

<name>%</name>
<devicePoolName>Default</devicePoolName>
</searchCriteria>
<returnedTags>
<name></name>
<model></model>
<ownerUserName></ownerUserName>
</returnedTags>
</ns:listPhone>
</soapenv:Body>
</soapenv:Envelope>

got the below response

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/10.5">
<soapenv:Body>
<ns:listPhoneResponse>
<return/>
</ns:listPhoneResponse>
</soapenv:Body>
</soapenv:Envelope>

Re: listphone AXL API not returning any value

theflyingwombat — Mon, 01 Jul 2019 21:43:31 GMT

Do you actually have a device pool called "Default"? If not, change it to one you have phones in or remove the line and try to run it again.

You should be able to use just 'name' as a bare minimum search criteria

<searchCriteria>
   <name>%</name>
</searchCriteria>

Re: listphone AXL API not returning any value

PriyankaSK0179 — Wed, 03 Jul 2019 16:21:46 GMT

Yes. I tried just by having <name>%</name> as searchcriteria and it made not difference

Re: listphone AXL API not returning any value

dstaudt — Tue, 09 Jul 2019 17:49:15 GMT

Your original <listPhone> request works fine for me on my 10.5 system. My suspicion might be that you are perhaps not querying the right system, or a new system without any phones configured...maybe a node replication issue? if that's not the case, then it would seem something quite weird is wrong with AXL on your CUCM, and you may want to open a DevNet ticket for more in-depth troubleshooting: https://developer.cisco.com/site/support/

Re: listphone AXL API not returning any value

tecnolio — Wed, 05 Feb 2020 14:28:20 GMT

You have to specify some "returned tags" for example:

</returnedTags>
</ns:listPhone>
</soapenv:Body>
</soapenv:Envelope>

Re: listphone AXL API not returning any value

thedd — Thu, 06 Feb 2020 11:01:38 GMT

Please Note:
A List request is basicly a two part request:

1. searchCriteria

2. returnedTags

CUCM dos not retunr anything if you don't name what you want to be returned.

Here is one exaple:

<searchCriteria><name>%</name><devicePoolName>Default</devicePoolName></searchCriteria><returnedTags><name/><model/><ownerUserName/></returnedTags>