topic Re: Problem with updateServiceProfile request in Management

Problem with updateServiceProfile request

jdrinkwater — Tue, 20 Aug 2019 19:39:07 GMT

I am trying to update Service profile but cucm server returning error. It only happens in 12.5 release.

I am getting axlcode of -1 when I try to set the secondary or tertiary of Video conference scheduling portal profile. No problem setting primary though. Can someone help me?

Here is the request and response I am using.

<axl:updateServiceProfile xmlns:axl="http://www.cisco.com/AXL/API/12.5">
<name>serviceprofile1</name>
<serviceProfileInfos>
<serviceProfileInfo>
<profileName>Video Conference Scheduling Portal Profile</profileName>
<primary>primaryVideo</primary>
<secondary>secondaryVideo</secondary>
<tertiary>
</tertiary>
</serviceProfileInfo>
</serviceProfileInfos>
</axl:updateServiceProfile>

<?xml version='1.0' encoding='UTF-8'?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Body>
<soapenv:Fault>
<faultcode>soapenv:Server</faultcode>
<faultstring>
</faultstring>
<detail>
<axlError>
<axlcode>-1</axlcode>
<axlmessage>
</axlmessage>
<request>updateServiceProfile</request>
</axlError>
</detail>
</soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope>

Re: Problem with updateServiceProfile request

dstaudt — Wed, 21 Aug 2019 01:39:23 GMT

I was able to reproduce the issue, and created defect CSCvq97986

Added a Python sample showing a workaround using <executeSQLUpdate> to the project here: https://github.com/CiscoDevNet/axl-python-zeep-samples

Re: Problem with updateServiceProfile request

jdrinkwater — Wed, 21 Aug 2019 16:27:23 GMT

Thanks David as always!! I will keep on eye on the fix.

Jung

Re: Problem with updateServiceProfile request

thedd — Tue, 22 Oct 2019 07:11:09 GMT

What happens if you only use the fields you want to use?
I only add field to my axl that are required or i want to use.

Do you have the same error when using this:
<name>serviceprofile1</name>
<serviceProfileInfos>
<profileName>Video Conference Scheduling Portal Profile</profileName>
<primary>primaryVideo</primary>
<secondary>secondaryVideo</secondary>
</serviceProfileInfos>