topic Re: doAuthenticateUser returning HTTP 599 in Management

doAuthenticateUser returning HTTP 599

stephan.steiner — Sun, 08 Aug 2021 12:29:41 GMT

It's been many years since I've been doing this, but I finally needed to validate user credentials again. So I'm sending this

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/12.5"><soapenv:Header/><soapenv:Body><ns:doAuthenticateUser sequence="0"><userid>ciscotest25@nxodev.intra</userid><pin>134679</pin></ns:doAuthenticateUser></soapenv:Body></soapenv:Envelope>

And AXL just freaks out and sends an HTML page with a 599 status code.

CUCM version is 12.5.1.14900-63

Any idea what's going on here? The request should be simple enough

Re: doAuthenticateUser returning HTTP 599

BjoernMartin — Mon, 09 Aug 2021 10:19:09 GMT

Hello.
Your content looks great.
Which CUCM version do you use?

I tested doAuthenticated in my lab environment and CUCM response with ......

REQUEST:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/12.5">
<soapenv:Header />
<soapenv:Body>
<ns:doAuthenticateUser sequence="0">
<userid>bmartin@rsc-lab.de</userid>
<pin>123456</pin>
</ns:doAuthenticateUser>
</soapenv:Body>
</soapenv:Envelope>

RESPONSE:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Body>
<ns:doAuthenticateUserResponse xmlns:ns="http://www.cisco.com/AXL/API/12.5">
<return>
<userAuthenticated>true</userAuthenticated>
<code>0</code>
<daysToExpiry>0</daysToExpiry>
<isWarningNeeded>false</isWarningNeeded>
</return>
</ns:doAuthenticateUserResponse>
</soapenv:Body>
</soapenv:Envelope>

Re: doAuthenticateUser returning HTTP 599

npetrele — Mon, 09 Aug 2021 13:58:16 GMT

It works fine for me, although I'm using 12.5.1.13900-152. I'm upgrading the lab server to 159 today.

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/12.5"> <soapenv:Header/> <soapenv:Body> <ns:doAuthenticateUser sequence="0"> <userid>npetrele@cisco.com</userid>  <pin>5555</pin> </ns:doAuthenticateUser> </soapenv:Body> </soapenv:Envelope>

Did you forget to code Basic Authentication into your request?

Re: doAuthenticateUser returning HTTP 599

dstaudt — Mon, 09 Aug 2021 17:55:15 GMT

The 599 response means that you're requesting an AXL version not supported by the UCM. E.g. sending a request with SOAPAction header or XML namespace of v12.5 to an v11.5 system, or requesting v8 from a v12.5 system.

See this table for which UCM versions support which AXL versions: https://developer.cisco.com/docs/axl/#versioning

Note, both the SOAPAction header and XML namespace need to be provided, and the versions need to match:

POST https://ds-ucm1251.cisco.com:8443/axl/ HTTP/1.1
Accept-Encoding: gzip,deflate
Content-Type: text/xml;charset=UTF-8
SOAPAction: "CUCM:DB ver=12.5 doAuthenticateUser"
Content-Length: 346
Host: ds-ucm1251.cisco.com:8443
Connection: Keep-Alive
User-Agent: Apache-HttpClient/4.5.5 (Java/11.0.12)
Authorization: Basic QWRtaW5pc3RyYXRvcjpjaXNjb3BzZHQ=

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/12.5">
   <soapenv:Header/>
   <soapenv:Body>
      <ns:doAuthenticateUser sequence="1">
         <userid>dstaudt</userid>
         <password>password</password>
      </ns:doAuthenticateUser>
   </soapenv:Body>
</soapenv:Envelope>

Re: doAuthenticateUser returning HTTP 599

stephan.steiner — Sun, 19 Sep 2021 19:18:25 GMT

David was right on track.. it's a version problem. Ran with a 12.5 config on my 11.5 lab