topic Re: How to get phone port information using AXL in Management

How to get phone port information using AXL

Ken S — Fri, 01 Jul 2022 12:47:01 GMT

I am utilizing zeep and requests modules to pull and modify phones and lines in Call Manager. I looked through the AXL schema, but couldn't quite find how to pull port information from a phone. I am looking to gather LLDP/CDP information. Any help would be appreciated.

Re: How to get phone port information using AXL

npetrele — Fri, 01 Jul 2022 13:30:57 GMT

getPhone should show that information in the <vendorConfig> section, but my tests don't return that information. So it's possible that you can't access it via AXL. AXL generally only fetches data from the database, but vendorConfig data isn't stored in the database. So while you can get some vendorConfig information, you can't necessarily get it all.

I'll double-check with the engineers, and if it's not possible now, I can file an enhancement request.

Re: How to get phone port information using AXL

BjoernMartin — Mon, 04 Jul 2022 10:00:24 GMT

Hi!

I can recommend you the following.

You could read the information from the phone website.

Requirements: A list of phones ip address,

phones must be accessible via ip and web access must be activated.

Attached is an example written in Python. The results are stored in a dictionary.

{
"10.50.x.y": {
"CDP Neighbor Device ID": "sw_core",
"CDP Neighbor IPv4 Address": "10.50.x.y",
"CDP Neighbor Port": "GigabitEthernet1/0/7",
"Port Information": "Full, 1000"
},
"10.50.x.z": {
"CDP Neighbor Device ID": "sw_core",
"CDP Neighbor IPv4 Address": "10.50.x.y",
"CDP Neighbor Port": "GigabitEthernet1/0/6",
"Port Information": "Full, 1000"
}
}

Re: How to get phone port information using AXL

Ken S — Tue, 05 Jul 2022 12:32:23 GMT

Thank you @BjoernMartin. I was thinking of this solution as well.

Re: How to get phone port information using AXL

Ken S — Tue, 05 Jul 2022 12:33:17 GMT

Thank you @npetrele. I can take a look at the vendorConfig returnedTag.

Re: How to get phone port information using AXL

dstaudt — Tue, 05 Jul 2022 21:04:50 GMT

Note, this data is also available in XML format (avoiding the HTML screen scraping)

Re: How to get phone port information using AXL

BjoernMartin — Wed, 06 Jul 2022 06:47:49 GMT

Hi dstaudt!

Thanks for the information.

In XML format, of course, it makes everything easier and the code shorter!

Re: How to get phone port information using AXL

BjoernMartin — Wed, 06 Jul 2022 06:55:57 GMT

Hi Ken!

The update has been attached.

I think the second option (XML) is more practical

The result looks like this!

{
    "10.50.200.146": {
        "PortInformation": {
            "RxtotalPkt": "211984621",       
            "RxcrcErr": "00000000",
            "RxalignErr": "00000000",        
            "Rxmulticast": "85096768",       
            "Rxbroadcast": "74958097",       
            "Rxunicast": "51929756",
            "RxshortErr": "00000000",        
            "RxshortGood": "00000000",       
            "RxlongGood": "00009917",        
            "RxlongErr": "00000000",
            "Rxsize64": "83457972",
            "Rxsize65to127": "98555885",     
            "Rxsize128to255": "08565025",    
            "Rxsize256to511": "03737534",    
            "Rxsize512to1023": "00875376",   
            "Rxsize1024to1518": "16792829",  
            "RxtokenDrop": "00000000",       
            "TxexcessDefer": "00000000",     
            "TxlateCollision": "00000000",   
            "TxtotalGoodPkt": "58532663",    
            "Txcollisions": "00000000",      
            "TxexcessLength": "00000000",    
            "Txbroadcast": "00006463",       
            "Txmulticast": "01311297",       
            "lldpFramesOutTotal": "00000000",
            "lldpAgeoutsTotal": "00000000",  
            "lldpFramesDiscardedTotal": "00000000",
            "lldpFramesInErrorsTotal": "00000000",
            "lldpFramesInTotal": "00000000",
            "lldpTLVDiscardedTotal": "00000000",
            "lldpTLVUnrecognizedTotal": "00000000",
            "CDPNeighborDeviceId": "sw_core",
            "CDPNeighborIPv4": "10.50.x.y",
            "CDPNeighborIPv6": null,
            "CDPNeighborPort": "GigabitEthernet1/0/7",
            "LLDPNeighborDeviceId": null,
            "LLDPNeighborIPv4": null,
            "LLDPNeighborIPv6": null,
            "LLDPNeighborPort": null,
            "PortSpeed": "Full, 1000"
        }
    },
    "10.50.200.147": {
        "PortInformation": {
            "RxtotalPkt": "23908310",
            "RxcrcErr": "00000000",
            "RxalignErr": "00000000",
            "Rxmulticast": "11417382",
            "Rxbroadcast": "11106885",
            "Rxunicast": "01384043",
            "RxshortErr": "00000000",
            "RxshortGood": "00000000",
            "RxlongGood": "00004336",
            "RxlongErr": "00000000",
            "Rxsize64": "11439010",
            "Rxsize65to127": "11772250",
            "Rxsize128to255": "00366174",
            "Rxsize256to511": "00295028",
            "Rxsize512to1023": "00034900",
            "Rxsize1024to1518": "00000948",
            "RxtokenDrop": "00000000",
            "TxexcessDefer": "00000000",
            "TxlateCollision": "00000000",
            "TxtotalGoodPkt": "01271863",
            "Txcollisions": "00000000",
            "TxexcessLength": "00000000",
            "Txbroadcast": "00000148",
            "Txmulticast": "00181527",
            "lldpFramesOutTotal": "00000000",
            "lldpAgeoutsTotal": "00000000",
            "lldpFramesDiscardedTotal": "00000000",
            "lldpFramesInErrorsTotal": "00000000",
            "lldpFramesInTotal": "00000000",
            "lldpTLVDiscardedTotal": "00000000",
            "lldpTLVUnrecognizedTotal": "00000000",
            "CDPNeighborDeviceId": "sw_core_04",
            "CDPNeighborIPv4": "10.50.x.z",
            "CDPNeighborIPv6": null,
            "CDPNeighborPort": "GigabitEthernet1/0/6",
            "LLDPNeighborDeviceId": null,
            "LLDPNeighborIPv4": null,
            "LLDPNeighborIPv6": null,
            "LLDPNeighborPort": null,
            "PortSpeed": "Full, 1000"
        }
    }
}

best regards

Re: How to get phone port information using AXL

Ken S — Wed, 06 Jul 2022 14:23:38 GMT

Thank you @BjoernMartin for the example and example output.

Re: How to get phone port information using AXL

Ken S — Wed, 06 Jul 2022 15:17:55 GMT

I can't seem to find how to get the IP address of the phones. I am using getPhone, but I cant' seem to find how to return the IP address. I have tried the secure...Url and ...Url tags, but they didn't return what I was looking for in my script.

Re: How to get phone port information using AXL

dstaudt — Wed, 06 Jul 2022 17:50:05 GMT

For that you will need to use the Risport70 API: https://developer.cisco.com/docs/sxml/#!risport70-api-reference

Python samples: https://github.com/CiscoDevNet/serviceability-python-zeep-samples/

Re: How to get phone port information using AXL

npetrele — Thu, 07 Jul 2022 13:32:04 GMT

Just FYI, selectCMDevice(ext, too) only returns phones that have been registered at least once. If they haven't been registered yet, they won't show up.