topic Re: CER - Adding OnSite Alert Settings to ERLs in Management

CER - Adding OnSite Alert Settings to ERLs

907ct043. — Wed, 09 Oct 2024 19:38:44 GMT

I am working on a assessment/update to over 100 ERLs on a CER system that has been in place for 20 years. We have over 500 On Site Alert Settings configured. Obviously - in the individual ERL Information windows you cannot sort the data in the windows titled "Available Onsite Alert IDs" and "Onsite Alert IDs for the ERL". Implementing APIs is not feasible. Exporting, editing and importing is too risky - in my opinion - considering the nature of the 911 processes happening day/night in a K-12 environment and my lack of experience in CER. We are using Email Distribution Lists and are looking at implementing Dynamic Distribution Groups. Is there any hidden/unique process that could be run to get the On Site Alerts sorted so they would be presented in alphabetical order in the ERL windows? I expect this is just wishful thinking, but it would certainly be a nice enhancement.

Re: CER - Adding OnSite Alert Settings to ERLs

DavidStaudt — Thu, 10 Oct 2024 19:16:39 GMT

Not aware of any facility for that specific task. Do you know if the alerts appear by order of creation, or some other property? If so, then it could perhaps be possible to build an application/script to read all of the alerts for an ERL, sort them, delete the existing ones, and recreate them in the desired order.
However, as you mention, this would require some development and care in testing/executing, including test platforms (like the DevNet Sandbox) good backups and restore procedures...best practices for development on any enterprise platform, really. It is perhaps arguable that if the system is too important and too fragile to contemplate this kind of maintenance activity then it's at high risk anyway - it may be good to see if there are ways to improve availability/robustness.

Re: CER - Adding OnSite Alert Settings to ERLs

907ct043. — Tue, 15 Oct 2024 16:14:18 GMT

No issues with availability/robustness. The order of the OnSite Alert IDs in the ERL "Available Onsite Alert IDs" window seems to be random. Sorry to hear there is no simple way to alphabetize them and reduce the keystrokes required to make the ERL updates.

Re: CER - Adding OnSite Alert Settings to ERLs

DavidStaudt — Tue, 29 Oct 2024 00:42:38 GMT

This bugged me for several days...I went ahead and created a small Chrome extension that will sort the two alert Id boxes whenever the ERL Information popup is displayed: https://github.com/davidstaudt/cer-alert-sort

I can't think of any negative side effects, but use at your own risk of course.