topic Re: Error Health Check Timer Expired in Controllers

Error Health Check Timer Expired

mjbeckett — Fri, 01 Mar 2019 12:31:44 GMT

We are in the process of setting up APIC-EM and are testing the PnP feature. Currently I have a c2960+24tc-l running 15.2(2)E setup on the test bench plugged into a DHCP port. After boot is reaches APIC-EM and is listed as an "unclaimed" device". When I try to claim it and push a new IOS image to it the following error occurs:

Any help would be appreciated.

Re: Error Health Check Timer Expired

aradford — Fri, 30 Sep 2016 18:48:40 GMT

Hi Marcus,

do you have "aaa command authorisation" in your configuration?

Adam

Re: Error Health Check Timer Expired

mjbeckett — Fri, 30 Sep 2016 18:59:39 GMT

At this current test i'm not pushing a config just the IOS image

Re: Error Health Check Timer Expired

aradford — Fri, 30 Sep 2016 19:05:32 GMT

ok. Is it 12.2(2)E3 that you are running? 12.2(2)E3 is the min supported version in the release notes.

which version are you upgrading to?

Re: Error Health Check Timer Expired

mjbeckett — Fri, 30 Sep 2016 19:25:26 GMT

The switch is currently running 15.2(2)E and we are deploying 15.2(2)E3

Re: Error Health Check Timer Expired

sairasan — Fri, 30 Sep 2016 20:14:24 GMT

It could happen due to slow connection as well, if image download to device takes a longer time

Re: Error Health Check Timer Expired

aradford — Mon, 03 Oct 2016 03:55:30 GMT

Hi Marcus,

Can you also verify the time it takes to download the image to the 2960x. Are you doing this over the WAN or a LAN connection.

i think you need to be running 15.2(2)E3 as that is the first version that is supported. can you try with that image?

Adam

Re: Error Health Check Timer Expired

mjbeckett — Mon, 03 Oct 2016 13:05:03 GMT

It's on the LAN connection with no firewalls between them. It errors before it downloads the image and there are no progress notifications. No part of the image shows up on the 2960. If I manually tftp the image from our tftp server it takes about 1-2 minutes.

Re: Error Health Check Timer Expired

mjbeckett — Mon, 03 Oct 2016 14:23:00 GMT

I manually installed 15.2(2)E3 and then had APIC-EM push 15.2(2)E5. This succeeded. So this must be a version issue. Might have to try the image push via prime then.

Re: Error Health Check Timer Expired

aradford — Mon, 03 Oct 2016 22:58:59 GMT

the minimum version of code is 15.2.2(e3) according to the release notes.

That will be the first officially supported version of code.

Re: Error Health Check Timer Expired

bsestan71 — Tue, 04 Oct 2016 06:26:00 GMT

Hi Adam,

Do you know if the IOS version 15.2(5)E is supported? I can't find anything in the release notes.

Re: Error Health Check Timer Expired

aradford — Tue, 04 Oct 2016 06:35:43 GMT

it will be. 15.2(2)E3 is min version. 15.2(5) will not mention PnP as it will have been added in earlier releases. Need to get 15.2(5) added.