topic Re: Is it possible to change ERROR status? in Controllers

Is it possible to change ERROR status?

JPvisltgb — Fri, 01 Mar 2019 12:43:30 GMT

Hi,

I'm trying to provision router on link 1 mbps.

Apic-em deployed config on router correctly but last step when pnp need to save running config it is stuck till timeout.

I configured maximum (30 min) timeout. And now I see and Error in provisioning

Does Apic-em has possibility to change this status ?

I understand that I can restart provisioning, but I will get same error.

Anyway Apic-em did its job, it provisioned router.

Re: Is it possible to change ERROR status?

aradford — Thu, 14 Jun 2018 12:38:32 GMT

are you sure that PnP did a wr mem to save the configuration?

If you get an error like this, there are a couple of possible reasons:

- the device can no longer connect back to APIC-EM after the configuration has been deployed. There is a final message that APIC-EM needs to verify the device is ok.

- you are using 'aaa command authorisation' and the default PnP user is not authorised to "wr mem" etc

If there is an error, it means the process did not complete correctly.

Re: Is it possible to change ERROR status?

JPvisltgb — Thu, 14 Jun 2018 12:46:44 GMT

Apic-em is able to connect to router. I connected from apic-em shell using its service account.

But Apic-em didn't save config.

Re: Is it possible to change ERROR status?

JPvisltgb — Thu, 14 Jun 2018 12:47:53 GMT

Can it be so that 1 mbps link is not enough for provisioning ?

Re: Is it possible to change ERROR status?

aradford — Thu, 14 Jun 2018 12:50:26 GMT

1m link should be fine.

Remember, the connection needs to come FROM the router, back to APIC-EM. So you should test the return. Are you using VRF?

I think it might be a connectivity issue.

The other thing to do is turn on pnp debugs on the router to see where it was failing?