topic APIC-EM 1.6.1 with Active Advisor in Controllers https://community.cisco.com/t5/controllers/apic-em-1-6-1-with-active-advisor/m-p/3601357#M710 <HTML><HEAD></HEAD><BODY><P>I recently patched my APIC-EM installation from 1.6 to 1.6.1 and we were running the AA app 1.5.0.x</P><P></P><P>Before we upgraded the server we had 1400 devices in the AA app, but now we just have the error message: No devices found.</P><P>I have read through the troubleshooting guide and verified that there is connectivity to ciscoactiveadvisor.com and that telemetry is enabled.</P><P></P><P>Do we have to wait up to one week for the data to sync again? And does that happen at every boot of the server or just when it has been upgraded.</P></BODY></HTML> Fri, 01 Mar 2019 12:43:07 GMT daniel.sunde1 2019-03-01T12:43:07Z APIC-EM 1.6.1 with Active Advisor https://community.cisco.com/t5/controllers/apic-em-1-6-1-with-active-advisor/m-p/3601357#M710 <HTML><HEAD></HEAD><BODY><P>I recently patched my APIC-EM installation from 1.6 to 1.6.1 and we were running the AA app 1.5.0.x</P><P></P><P>Before we upgraded the server we had 1400 devices in the AA app, but now we just have the error message: No devices found.</P><P>I have read through the troubleshooting guide and verified that there is connectivity to ciscoactiveadvisor.com and that telemetry is enabled.</P><P></P><P>Do we have to wait up to one week for the data to sync again? And does that happen at every boot of the server or just when it has been upgraded.</P></BODY></HTML> Fri, 01 Mar 2019 12:43:07 GMT https://community.cisco.com/t5/controllers/apic-em-1-6-1-with-active-advisor/m-p/3601357#M710 daniel.sunde1 2019-03-01T12:43:07Z Re: APIC-EM 1.6.1 with Active Advisor https://community.cisco.com/t5/controllers/apic-em-1-6-1-with-active-advisor/m-p/3601358#M711 <HTML><HEAD></HEAD><BODY><P>Hi Daniel,</P><P></P><P>I have seen this in the past with an upgrade. The data is not sent all the time.</P><P></P><P>You can open a support ticket here https://help.ciscoactiveadvisor.com/support/solutions/13000001875</P><P></P><P>Top right.</P><P></P><P>Adam</P></BODY></HTML> Wed, 11 Apr 2018 08:19:56 GMT https://community.cisco.com/t5/controllers/apic-em-1-6-1-with-active-advisor/m-p/3601358#M711 aradford 2018-04-11T08:19:56Z