topic Re: EOX API Access in Services Discussions

EOX API Access

nilesh.pundkar1 — Thu, 10 Mar 2022 11:33:26 GMT

Hello Team,

I am not able to see the EOX API in API console portal and in the list. how do i know whether i have access of this API or not.

nilesh.pundkar@orange.com / nilesh.pundkar1

Regards,

Nilesh

Re: EOX API Access

bigevilbeard — Thu, 10 Mar 2022 15:18:39 GMT

@nilesh.pundkar1 you have to first get onboarded to SNTC portal and then get a role called API Developer Role in CSAM tool. Then you need to register an application at the Cisco API Console and then add access to the Product Information APIs.

Hope this helps.

Re: EOX API Access

Sergey Minsky — Mon, 10 Apr 2023 21:21:42 GMT

Hi @bigevilbeard ,

I’m onboarded to our SNTC portal and have a role API Developer assigned in CSAM tool.

I’m also registered our application @ Cisco API Console but don’t see EOX APi in the list.

e.g. I see the following APIs available to register

Corona API : Corona
Cisco PSIRT openVuln API
Cisco Carlsbad IT QA
Cisco On Demand CHIDS API
CEEM API
Datafoundation-POE
HelloCommerce API
Hello API
IMR GATEWAY API

Re: EOX API Access

bigevilbeard — Tue, 11 Apr 2023 07:29:03 GMT

Hey @Sergey Minsky i left Cisco sometime back, i dont have access to see your issue anymore or a way to ask the team. Would suggest to contact TAC or the support team on the email in the API console. Good luck.

Re: EOX API Access

Sergey Minsky — Mon, 24 Apr 2023 15:04:22 GMT

HI @bigevilbeard, I was able to resolve my issue contacting apix-support@cisco.com

Thank you

Re: EOX API Access

arvinr — Thu, 08 Jun 2023 16:56:41 GMT

@Sergey Minsky

Can you share what the fix for this? I'm seeing the same problem with no EOX in my portfolio. Do I need to make a request to allow this in my portfolio, or can I use another API? Thanks

Re: EOX API Access

Sergey Minsky — Thu, 08 Jun 2023 17:11:25 GMT

Hi Arvinr,

Please send an email to apix-support@cisco.com. They were able to add EoX API to my account.

Regards,

Sergey Minsky

Re: EOX API Access

Lost & Found — Thu, 15 Jun 2023 19:46:42 GMT

Thanks although I sent Cisco an email, they have not been able to confirm the validity of my account until now. :((

Re: EOX API Access

Sergey Minsky — Thu, 15 Jun 2023 21:30:52 GMT

Are you Cisco Smart Net Total Care (SNTC) customer or Cisco Partner Support Service (PSS) partner?