topic Re: Need help with EoX API in Services Discussions

Need help with EoX API

Sowmyar — Wed, 20 Aug 2025 09:23:26 GMT

Hi All,

We tried to test EoX API. It is working fine for Cisco Hello API, but for other APIs, getting "Developer inactive". Please help us with this

Re: Need help with EoX API

bigevilbeard — Wed, 20 Aug 2025 09:29:31 GMT

Would open TAC case and ask them to check if you have correct permissions in your account. I saw this in another thread with user having same issues.

Hope this helps.

Re: Need help with EoX API

Torbjørn — Thu, 21 Aug 2025 06:55:53 GMT

You can reach out the support API support as listed on API console "help" page

"""

Whether you are a Cisco partner, customer, or employee, the Cisco API Console provide email support for general questions through apix-support@cisco.com.

"""

Re: Need help with EoX API

bigevilbeard — Thu, 21 Aug 2025 08:35:43 GMT

There also seems to be an open issue with the API right now https://community.cisco.com/t5/services-discussions/eox-api-stops-working/m-p/5322643#M1238

Re: Need help with EoX API

Chris Camplejohn — Mon, 25 Aug 2025 14:35:15 GMT

Send an email to supportapis-help@cisco.com