topic Re: CxCloud API in Services Discussions

CxCloud API

network.sdsla — Fri, 18 Jul 2025 19:01:31 GMT

Hello Community,

Is there any way to retrieve device information from CX Cloud via API?
I'm specifically looking for details such as hostname, end of sale, end of support, model, IP address, and similar data.

If that's not possible through CX Cloud, does anyone know if this can still be done through SNTC?
Also, is there any official word on whether SNTC is being deprecated?

Thanks in advance!

Re: CxCloud API

Enes Simnica — Fri, 18 Jul 2025 20:14:52 GMT

hello there. Yes, u can retrieve device details like hostname, EoS/EoL, model, and IP via API. For CX Cloud, Cisco provides APIs (documented on the Cisco Developer Network) that support these queries using OAuth2 authentication.

While SNTC APIs still work for similar data, Cisco is gradually shifting focus to CX Cloud. There’s no official deprecation yet, but new projects should prefer CX Cloud for long-term compatibility. and if u need more help, let me know...

hope it helps G.

-Enes

Re: CxCloud API

Chris Camplejohn — Thu, 07 Aug 2025 17:52:01 GMT

The CX Cloud APIs are not available yet, but are coming soon. Stay tuned. They have been built to closely mirror the SNTC Portal APIs to make the transition simpler for customers.

Re: CxCloud API

mholmberg — Sun, 17 Aug 2025 14:38:14 GMT

Hi Chris,

Is there any estimated time-line for the availability of CX Cloud API:s?

Thx in advance.
Mattias

Re: CxCloud API

Chris Camplejohn — Wed, 27 Aug 2025 21:56:14 GMT

@mholmberg Sorry for delay in responding. Was out on vacation. We should have news coming out very soon.

Re: CxCloud API

Chris Camplejohn — Wed, 03 Sep 2025 22:22:08 GMT

CX Cloud APIs were released today.

Release Notes: https://www.cisco.com/c/en/us/support/docs/cx/cx-cloud/cx224737-cx-cloud-release-notes-august-2025.html

API Documentation: https://developer.cisco.com/docs/cx-cloud