topic Cisco EOX API by date suddenly stops working in Services Discussions

Cisco EOX API by date suddenly stops working

angelest — Mon, 24 Nov 2025 05:37:44 GMT

try to do a debug and response is as below. Trying to get all EOL announcement for year 2025

https://apix.cisco.com/supporttools/eox/rest/5/EOXByDates/1/2025-01-01/2025-12-31?responseencoding=json

2025-11-24 13:00:06,391 - INFO - Successfully obtained access token
2025-11-24 13:00:06,391 - INFO - Testing EOXByDates for 2020 (2020-01-01 to 2020-12-31) with EO_SALE_DATE...
2025-11-24 13:00:07,359 - INFO - Status Code: 200
2025-11-24 13:00:07,360 - INFO - Response: {'EOXError': {'ErrorID': 'SSA_ERR_010', 'ErrorDescription': 'The eoxAttrib value is invalid. Please correct the eoxAttrib value and try again.'}}

Re: Cisco EOX API by date suddenly stops working

bigevilbeard — Mon, 24 Nov 2025 09:13:55 GMT

@angelest try https://apix.cisco.com/supporttools/eox/rest/5/EOXByDates/1/2025-01-01/2025-12-31?responseencoding=json&eoxAttrib=EO_EXT_ANNOUNCE_DATE

I think you are missing the parameter called eoxAttrib to specify which date field the range should be filtered against.

Re: Cisco EOX API by date suddenly stops working

angelest — Mon, 24 Nov 2025 09:48:43 GMT

Its working again.
eoxAttrib is not mandatory attribute. If no attribute provided it will provide all columns.

URI

https://apix.cisco.com/supporttools/eox/rest/5/EOXByDates/{pageIndex}/{startDate}/{endDate}

Thank you for your reply, I appreciate it.

Re: Cisco EOX API by date suddenly stops working

bigevilbeard — Mon, 24 Nov 2025 09:52:20 GMT

Awesome, i have seen this API to sort of flakey at times. odd behaviour on the error you shared, it appeared that the API was trying to enforced stricter parameter validation.