topic Software Suggestion API v2 returns 500 INTERNAL_SERVER_ERROR in Services Discussions

Software Suggestion API v2 returns 500 INTERNAL_SERVER_ERROR

qball359 — Wed, 10 Dec 2025 18:01:01 GMT

Anyone else seeing a 500 Error when calling the Software Suggestion API? I seem to be getting this whenever a valid PID is provided: 500 INTERNAL_SERVER_ERROR - Invalid releases parameter format.

I think this was working correctly for me about a week ago, and nothing's changed on the API call coding that I was using.

Weirdly, the API call comes back with normal behaviour if I specify an incorrect or invalid PID, it's just when I specify a valid PID that I see this error.

Re: Software Suggestion API v2 returns 500 INTERNAL_SERVER_ERROR

martin-szarka — Thu, 11 Dec 2025 14:39:45 GMT

I am running once over weekend and noticed the same over last weekend.

Re: Software Suggestion API v2 returns 500 INTERNAL_SERVER_ERROR

qball359 — Thu, 11 Dec 2025 14:52:00 GMT

I've actually just had response back API Support. They've advised an ongoing issue with the Dev team, and that it should be fixed in the release window this weekend, so it should be functional next week (w/c 15th December.)

Re: Software Suggestion API v2 returns 500 INTERNAL_SERVER_ERROR

martin-szarka — Thu, 11 Dec 2025 14:55:17 GMT

Thank you for update!

Re: Software Suggestion API v2 returns 500 INTERNAL_SERVER_ERROR

qball359 — Mon, 15 Dec 2025 08:57:06 GMT

Re-checked this morning and the API call is returning correctly, so issue now seems to be fixed.