topic Re: Getting error when trying to make a Smart API Call. in Services Discussions

Getting error when trying to make a Smart API Call.

smartnetpro — Fri, 01 Mar 2019 12:46:26 GMT

I have got access token by doing following call.

https://cloudsso.cisco.com/as/token.oauth2?grant_type=client_credentials&client_id=<id>&client_secret=<secret>

Using this access token, I posted a GET request as follows:

https://apmx-stage.cisco.com/services/api/smart-accounts-and-licensing/v1/accounts/test.cisco.com/licenses

I get an error:

Could not get any response. Screen shots attached. I verified SSL Certificates are fine. Attaching screenshot for the same too.

Appreciate some suggestion to resolve this issue.

Thanks,

Purvi

Re: Getting error when trying to make a Smart API Call.

kcolberg — Mon, 28 Jan 2019 22:43:49 GMT

Hi,

First, the Smart Accounts and Licensing API is not a Support API - you may have better luck following the Support instructions for the API.

But I don't think tokens generated on production cloudsso.cisco.com token server will work on the stage API proxy at apmx-stage.cisco.com. The Code Snippets section of the Smart Accounts and Licensing API point to apx.cisco.com. Perhaps you'll have better luck using the prod API service.

But again, the Smart Accounts and Licensing API support team will be better able to help you out.

Regards,

Keith