topic Re: Service Now integration with Cisco in Services Discussions

Service Now integration with Cisco

sami.khan — Tue, 22 Oct 2019 21:00:19 GMT

Greetings,

We have Cisco standalone servers and Cisco UCS B series servers that currently getting discovered in servicenow CMDB. We would like to see warranty information of servers in servicenow. Is there something that can pull warranty information directly from Cisco and sync it in servicenow (Rest API)?

I would really appreciate if someone can help me with this.

Re: Service Now integration with Cisco

balaji.bandi — Tue, 22 Oct 2019 21:10:51 GMT

Do you have SNTC Portal access, i belive with this you can integrate with SNOW.

https://www.cisco.com/c/dam/en/us/support/docs/services/sntc/Guide-to-Assigning-API-Role.pdf

Re: Service Now integration with Cisco

sami.khan — Wed, 23 Oct 2019 17:38:20 GMT

Hello BB. Thanks for the quick response. I dont have SNTC Portal access. Not sure if we have it. Is it free? if so how to get it?

Thanks
Sami

Re: Service Now integration with Cisco

balaji.bandi — Wed, 23 Oct 2019 19:55:00 GMT

The portal where most of the cisco contracts maintained,