topic Re: Unable to get authorization token in Services Discussions

Unable to get authorization token

dmitriy.teslya — Fri, 31 Jul 2020 09:20:22 GMT

Hello,

I'm trying to use Cisco Support API for PSS, particularly EoX API.

I have successfully registered my app and use client_id and secret from here - https://apiconsole.cisco.com/apps/myapps

When I try to get an authorization code with this URL and POST method in Postman:

https://cloudsso.cisco.com/as/token.oauth2?grant_type=client_credentials&client_id= e5z3kfdbr3srkqzvzb6n33wj&client_secret=<secret>&response_type=code

I get this response:

{
    "error_description": "Invalid client or client credentials.",
    "error": "invalid_client"
}

I also tried GET method and this URL:

https://cloudsso.cisco.com/as/authorization.oauth2?response_type=code&grant_type=client_credentials&client_id= e5z3kfdbr3srkqzvzb6n33wj&client_secret=<secret>

This returns 400 - Unknown or invalid client_id

Below is the screenshot from API Console.

Any advice would be appreciated.

Re: Unable to get authorization token

Javier Morales — Mon, 03 Aug 2020 22:50:00 GMT

Having the same problem...

Re: Unable to get authorization token

visxu — Tue, 04 Aug 2020 01:54:56 GMT

Have the same problem......

Re: Unable to get authorization token

hmubarak — Tue, 04 Aug 2020 09:25:36 GMT

Hi,

I am not sure why you selecting "client_credentials" option for the grant.
I see you didn't get the "auth_code" from your Cisco SSO login, also you are not adding it in the headers for the URL used to request the token (https://cloudsso.cisco.com/as/token.oauth2 )

Please check this post (it might help), it shows the correct steps to get the token:

https://community.cisco.com/t5/services-discussions/cisco-oauth-sso-get-user-information/m-p/3988113/highlight/true#M645

Re: Unable to get authorization token

visxu — Tue, 04 Aug 2020 14:11:36 GMT

I created a another new application and it works with the new id and secret.
In the second creation, I just choose only one Grant Type : "Client Credentials"

Re: Unable to get authorization token

dmitriy.teslya — Wed, 05 Aug 2020 17:39:10 GMT

Worked for me also.

I registered a new app and selected only "Client Credentials" as a Grant Type.

After that I was able to get an access token with POST request to this URL:

https://cloudsso.cisco.com/as/token.oauth2?grant_type=client_credentials&client_id=<key>&client_secret=<client_secret>

The reply was like this:

{
    "access_token": "<token>",
    "token_type": "Bearer",
    "expires_in": 3599
}