topic Re: 400 System Error with CSAPI in Services Discussions

400 System Error with CSAPI

NetDevOp — Mon, 03 Feb 2020 13:33:53 GMT

I have been trying to access the Customer Details CSAPI at this URL: https://apx.cisco.com/cs/api/v1/customer-info/customer-details

I can get a bearer token and when I send a get to the above URL in postman, this is the error I get back:

{

"status": 400,

"message": "System Error",

"reason": {

"errorCode": "API_INTERNAL_004",

"errorInfo": "System is temporarily unable to process your request. Please try again later."

}

Re: 400 System Error with CSAPI

fxfreight — Tue, 18 Feb 2020 21:12:44 GMT

Have you been able to get around this? I am having the same issue.

Re: 400 System Error with CSAPI

gykrish — Tue, 08 Feb 2022 11:54:40 GMT

API

We are using the Cisco Services API particularly https://developer.cisco.com/docs/service-apis/#!customer-info/customer-details

URL

GET : https://apx.cisco.com/cs/api/v1/customer-info/customer-details

Problem

We’ve successfully authenticated and generated a token. When we define the parameters and attempt to access the API we are getting the Error 400 : System Error message. We’ve also tried to access the API without defining any parameters since they are optional. We still get the same error message.