topic Snapshot API camera support issue in Network Platform API

Snapshot API camera support issue

marcus_kisi — Tue, 08 Apr 2025 07:18:14 GMT

Hi, I'm currently trying to configure and retrieve the snapshots for a MV2 camera, with the API call https://developer.cisco.com/meraki/api-v1/generate-device-camera-snapshot/. However, I am getting the 400 response that "Timestamp is not a supported parameter for this camera".

Using the same API call, I'm able to retrieve the snapshots for other models of cameras, like the MV93 and the MV22. I was wondering if I have configured the camera wrongly, or if the MV2 just does not support the API call? I was also wondering if there was a resource to let me see which API calls are supported by which cameras, and if there were any exclusions. Thanks!

Re: Snapshot API camera support issue

sungod — Tue, 08 Apr 2025 08:00:41 GMT

The MV2 is a streaming only camera (though you can add cloud archiving), timestamp isn't supported, see...

https://developer.cisco.com/meraki/mv-sense/rest-api/#snapshot-api

What happens if you make the call without the timestamp parameter? I'd have expected the 'logical' behaviour of returning the current frame.

Re: Snapshot API camera support issue

marcus_kisi — Tue, 08 Apr 2025 09:08:39 GMT

Thanks for the quick reply! Yes, removing the timestamp parameter returns the current frame. 😀