topic Re: No devices ? in Network Platform API

No devices ?

LimGroupThierry — Sun, 24 Dec 2017 15:27:36 GMT

Hello,

Sure i missed something with the use of the Meraki Dashboard :

From a php server or Postman, while i can retrieve info from a request like GET /organizations/{id-org} or GET /organizations/{id-org}/networks/ or GET /networks/{id-network}, i can not get anything from a GET /organizations/[id-org}/networks/{id-network}/devices or GET /networks/{id-network}/devices !

I have 2 managed networks, one of 60 devices, the other with 600.

Any of above requests reply a 200 OK Status, the devices requests send me a null array

What should i check in the dashboard ? Is there a parameter i missed ? Something else ? Any help is welcome !

Re: No devices ?

Philip D'Ath — Sun, 24 Dec 2017 18:08:18 GMT

Are you 100% the NetworkId you are query contains devices?

Re: No devices ?

LimGroupThierry — Mon, 25 Dec 2017 11:16:41 GMT

/organizations/{org_Id}/networks returns 2 networks, wich i can query each one with /networks.{net_Id}. So i am sure with the ids.

On the dashboard, i select one, I click on "Clients" in the "system manager" menu, so I can see my devices (60 in one, 600 in the other) ...

Re: No devices ?

Philip D'Ath — Mon, 25 Dec 2017 18:52:11 GMT

Bingo! That API is for Meraki hardware, like switches, security appliances, etc.

You want to use:

GET /networks/[network_id]/sm/devices

Re: No devices ?

LimGroupThierry — Mon, 25 Dec 2017 20:06:48 GMT

Indeed this query replies something ... :

{"errors":["This and many other features are available in the licensed version of Systems Manager, as well as 24x7 phone support. To start a no-commitment trial of the full version of Systems Manager contact your Meraki sales rep."]}

haha 😞

Anybody has an idea of this kind of cost ?

Thank you anyway Philip for your help

Re: No devices ?

Philip D'Ath — Mon, 25 Dec 2017 20:34:25 GMT

The cost can very considerably depending on things like volume and weather it is education/charity or not.

Either contact your favourite Cisco Meraki reseller or from the Dashboard go "Help/Get Help" and scroll to the very bottom. It has a section labelled "Cisco Meraki Sales". Contact that person for a referral.