topic Re: API Dashboard "Return a client" GET doesn't works in Network Platform API

API Dashboard "Return a client" GET doesn't works

antoniogrillo — Thu, 21 Jun 2018 17:31:13 GMT

Hi,

try to use postman for this GET via Dashboard API but doesn't works, some ideas?

GET Return a client

https://api.meraki.com/api/v0/networks/{{networkId}}/clients/{{clientMac}}
Return the client associated with the given identifier. This endpoint will lookup by client ID or either the MAC or IP depending on whether the network uses Track-by-IP.

All the GET without "clientMac" variable works perfectly.

https://documenter.getpostman.com/view/897512/meraki-dashboard-api/2To9xm#intro

Some ideas?

Re: API Dashboard "Return a client" GET doesn't works

hody.crouch — Thu, 21 Jun 2018 18:10:54 GMT

Try adding the timespan parameter to your URL.

https://api.meraki.com/api/v0/networks/{{networkId}}/clients/{{clientMac}}?timespan=7200

Re: API Dashboard "Return a client" GET doesn't works

hody.crouch — Thu, 21 Jun 2018 18:21:07 GMT

I take that back. I can't get this new API to work either.

I've had success in the past with the similar API

/api/v0/devices/[serial]/clients?timespan=7200

This returns all devices connected to a specified device. You would call this API for each device in a network.

Re: API Dashboard "Return a client" GET doesn't works

psteinbe — Thu, 21 Jun 2018 19:19:00 GMT

I haven't had an issue with new the API call. Can you post your results?

This is the get request from my Postman "{{baseUrl}}/networks/{{networkId}}/clients/{{clientMac}}"

Re: API Dashboard "Return a client" GET doesn't works

antoniogrillo — Thu, 21 Jun 2018 21:19:02 GMT

@hody.crouch

Yes, this work also for me, in fact there isn't client variable.

I need with a single call GET identify a mac-address client if i know its IP Address.

If i search in a client list i need a DB for scanning the data...

Re: API Dashboard "Return a client" GET doesn't works

antoniogrillo — Thu, 21 Jun 2018 21:25:20 GMT

@psteinbe

for you works also if you put the IP address in clientmac variable?

Re: API Dashboard "Return a client" GET doesn't works

Stephen Rodriguez — Thu, 21 Jun 2018 21:34:55 GMT

I'm seeing the same issue.

I see that the PIP module is updated (0.34) and it has the Client function defined.

when I attempt to make the call, however, it fails.
it doesn't matter if I use the mac, IP or client-ID.

for anyone that can make this work, what is your dashboard address?
I'm hitting n49, and I'm wondering if there is just a slowness in the calls being opened to other shards

Re: API Dashboard "Return a client" GET doesn't works

psteinbe — Thu, 21 Jun 2018 21:47:15 GMT

@antoniogrillo

I don't track my clients by IP. You need to turn that on.

see documentation:

https://documentation.meraki.com/MX-Z/Monitoring_and_Reporting/Client_Tracking_Options

FYI, I tried to test tracking by IP and got the following error:

Tracking clients by IP addresses is not supported in a combined network and will break client tracking data.

Re: API Dashboard "Return a client" GET doesn't works

Stephen Rodriguez — Thu, 21 Jun 2018 21:58:49 GMT

I read that:
"Return the client associated with the given identifier. This endpoint will lookup by client ID or either the MAC or IP depending on whether the network uses Track-by-IP."

the way I read this:
1) We should always be able to poll for the client ID
2) poll via mac or IP, is based on Client Tracking.

I'm tracking by Mac and not IP as well, so I should be able to do a call with the client Mac address and have that return. It does not.

I should be always able to make the call and use the client ID and have that return, it does not.

Re: API Dashboard "Return a client" GET doesn't works

antoniogrillo — Fri, 22 Jun 2018 07:56:28 GMT

may be the call function isn't activate yet ??

Re: API Dashboard "Return a client" GET doesn't works

psteinbe — Fri, 22 Jun 2018 12:48:28 GMT

The clientMac has to be in the same networkId. I have searched for a mac that was not in the network I had set in my variables and it returned a 404.

Re: API Dashboard "Return a client" GET doesn't works

antoniogrillo — Fri, 22 Jun 2018 13:19:39 GMT

@psteinbe

Hi, the clients are in the same networkId, i put the IP from this other GET call....

Re: API Dashboard "Return a client" GET doesn't works

psteinbe — Fri, 22 Jun 2018 14:06:15 GMT

@antoniogrillo

Can you show me your Security Appliance/Addressing & Vlans page?

Re: API Dashboard "Return a client" GET doesn't works

Stephen Rodriguez — Fri, 22 Jun 2018 14:16:00 GMT

@psteinbe it shouldn't matter what your tracking is set to, as long as you are calling the correct element. If you are tracking by Mac, you call the client Mac. if you are tracking by IP, you call the client IP. but you should *always* be able to call the client ID. I just tested this both with track Mac and track IP and I get a 404 error either way I try to test it.

Re: API Dashboard "Return a client" GET doesn't works

Stephen Rodriguez — Fri, 22 Jun 2018 14:23:39 GMT

I've reached out to the SE that posted the meraki.py on Github to see if he can weigh in on this as well.

Re: API Dashboard "Return a client" GET doesn't works

psteinbe — Fri, 22 Jun 2018 14:24:20 GMT

Works both ways for me.

Re: API Dashboard "Return a client" GET doesn't works

Shiyue Cheng — Fri, 22 Jun 2018 14:27:18 GMT

Hi team, these new GDPR/PII calls are already active, but don't show up by default for non-European Dashboard orgs yet. You can, however, have Meraki Support or your SE enable them by requesting the org to have PII endpoints turned on.

Re: API Dashboard "Return a client" GET doesn't works

Stephen Rodriguez — Fri, 22 Jun 2018 14:30:12 GMT

@Shiyue Cheng so the new "client" calls pertain GDPR? thank you for weighing in Shiyue

Re: API Dashboard "Return a client" GET doesn't works

Shiyue Cheng — Fri, 22 Jun 2018 14:31:52 GMT

That's correct, so you need the backend option to enable it.

Re: API Dashboard "Return a client" GET doesn't works

psteinbe — Fri, 22 Jun 2018 14:35:20 GMT

@Shiyue Cheng Good to know. My SE must have enabled.