topic Snapshot API not working 404 in Network Platform API

Snapshot API not working 404

Rafaetero — Wed, 24 Apr 2019 20:41:02 GMT

Hello there

I am trying to make a POST request using node to the snapshot API for the MV22 camera

But i only manage to get a 404

This is the URL i am using

```

https://api.meraki.com/api/v0/networks/NETWORK/cameras/SERIAL/snapshot

```

Any help would be appreciated, because i don't find the answer

Re: Snapshot API not working 404

BrechtSchamp — Wed, 24 Apr 2019 20:45:47 GMT

What are you calling it from? Code? Postman?

Have you tried calling it using the specific shard url?

Re: Snapshot API not working 404

Rafaetero — Wed, 24 Apr 2019 20:53:45 GMT

From code, which one is the shard url?

Re: Snapshot API not working 404

jdsilva — Wed, 24 Apr 2019 20:57:10 GMT

This sounds familiar...

Re: Snapshot API not working 404

BrechtSchamp — Wed, 24 Apr 2019 20:59:42 GMT

It's a more specific one with a number. See the note about "redirect" on this link :

https://documentation.meraki.com/zGeneral_Administration/Other_Topics/The_Cisco_Meraki_Dashboard_API

Re: Snapshot API not working 404

jdsilva — Wed, 24 Apr 2019 21:01:43 GMT

OK, I remembered slightly wrong. This person was getting a 400, not a 404.

https://community.meraki.com/t5/Solutions-APIs/Meraki-Camera-API-Snapshot/m-p/39903?advanced=false&collapse_discussion=true&filter=location&location=forum-board:api&q=mv%20snapshot%20api&search_type=thread

Re: Snapshot API not working 404

Rafaetero — Thu, 25 Apr 2019 14:41:28 GMT

Ok, after using the shard url it started returning a 400, so then I removed the content type application/json and it worked.

This returns me the URL for the snapshot, after trying to make a GET request to this url it gives me a 404 error again. I don't find any documentation at all about how to get this snapshot or what headers does it expect

The problem seems to be that when you request a snapshot, this snapshot is not inmediately available, you have to wait 5 seconds before being able to download it through a GET request.

So what i did is to wait 5 seconds after requesting the snapshot, then fetching it, and it works

To summarize:

- Request the snapshot to the Shard url

- Do not use content type, there is a bug

- Wait 5 seconds

- Download image

Re: Snapshot API not working 404

Chase Gleason — Fri, 12 Jul 2019 02:58:18 GMT

Thank you!!!
It would really be nice for this to be added in documentation somewhere.

Re: Snapshot API not working 404

BrechtSchamp — Fri, 12 Jul 2019 07:11:32 GMT

Thanks for reporting back!

Re: Snapshot API not working 404

BruceHopkins — Thu, 05 Sep 2019 11:46:57 GMT

Hi folks, well, as of today, the API is currently returning a 404 when I perform a GET on the URL of the image returned in the JSON response from the Camera Snapshot API.

I waited much longer than 5 seconds to try to GET the image. The URL to the image was in the format of:

https://spn3.meraki.com/stream/jpeg/snapshot/b9a47b53df1a68b9VHN2Q1NmNlZTYxO......

Re: Snapshot API not working 404

Linus2 — Wed, 23 Oct 2019 18:27:16 GMT

Not sending the content-type header is not a good idea. If you don't send it the post body is ignored, meaning the timestamp is ignored, so you get a snapshot from now instead of the timestamp you send.