topic Re: getOrganizationApplianceVpnStats missing data in Network Platform API

getOrganizationApplianceVpnStats missing data

JamesGill5290 — Tue, 25 Feb 2025 21:59:22 GMT

Anyone notice a change in the data retuned by

https://developer.cisco.com/meraki/api-v1/get-organization-appliance-vpn-stats/

The Latency, Loss and Jitter elements are missing. Just shows usage data.

Re: getOrganizationApplianceVpnStats missing data

mloraditch — Tue, 25 Feb 2025 22:41:54 GMT

I just did a test on a couple of orgs. One on shard 874 worked fine, one on 97 got what you are seeing. I would open a support case.

Re: getOrganizationApplianceVpnStats missing data

MartinSHighlight — Wed, 26 Feb 2025 09:05:40 GMT

I've just looked over our install base (we're collecting data from 10,000+ devices for this metric) and I'm not seeing anything broken here. Note that Meraki only collects that data if the local or remote devices have 2 WAN interfaces - if you're running a VPN between two devices with a single WAN on each Meraki won't run that test unless you contact support and tell them to turn it on.

Re: getOrganizationApplianceVpnStats missing data

JamesGill5290 — Wed, 26 Feb 2025 20:49:22 GMT

At some point they corrected the issue last night/early this morning. We had stopped our log process so don't have the exact times, but all our VPN stats are back to normal.

Re: getOrganizationApplianceVpnStats missing data

KunalKonduru — Wed, 26 Feb 2025 20:53:19 GMT

Hi @JamesGill5290,

In case you are still facing issues with the GET API call not returning all the elements, I would recommend you to call into our support hotline/open a case, so that our engineers can help you troubleshoot the issue.