topic Re: Sensor Offline Webhook Alert in Network Platform API

Sensor Offline Webhook Alert

gdgudmundson — Tue, 14 May 2024 18:38:06 GMT

Has anyone successfully received a webhook alert for a sensor going offline? I have configured the default profile to send the alert but in testing have not been able to get the alert to trigger.

Re: Sensor Offline Webhook Alert

Ryan_Miles — Wed, 15 May 2024 17:09:19 GMT

@gdgudmundson I pulled the battery from a MT20 this morning and got the webhook alert 1 hr later

Re: Sensor Offline Webhook Alert

gdgudmundson — Wed, 15 May 2024 17:11:54 GMT

Thanks Ryan! I will do some more testing and report back.

Re: Sensor Offline Webhook Alert

gdgudmundson — Tue, 21 May 2024 20:48:41 GMT

@Ryan_Miles I did some more testing. I am getting webhook as well as SMS alerts for the other alert types in the default profile but not for sensors going offline. One other factor may be that we are doing this in a network that is bound to a template where other networks we have that are not bound to a template seem to work.

Re: Sensor Offline Webhook Alert

Ryan_Miles — Wed, 22 May 2024 16:04:46 GMT

I'll test my template bound network now. I got the Sensor up webhook. I'll see in an hour if I get the down alert.

Update - I got an email and webhook for the sensor being down after an hour for my template bound network