topic Re: Webhook statistics in Network Platform API

Webhook statistics

david.bond — Thu, 13 Mar 2025 11:00:03 GMT

We have recently discovered that a number of Webhooks were not delievered due to an authentication issue.

Is there an API endpoint for retrieving Webhook delivery logs / stats?

If not, please could one be added?

Re: Webhook statistics

michalc1 — Thu, 13 Mar 2025 11:27:30 GMT

Get Organization Webhooks Logs

Re: Webhook statistics

david.bond — Thu, 13 Mar 2025 12:26:34 GMT

Thanks @michalc1! Not sure why I couldn't find that!

Re: Webhook statistics

david.bond — Thu, 13 Mar 2025 16:17:12 GMT

@michalc1I see that there are responseCodes of -1. What does that indicate? It would be useful to also have information relating to DNS, TCP and SSL, as follows:

{
"dnsSuccess": true,
"tcpSuccess": true,
"sslSuccess": false,
"httpSuccess": null
}

From this, we would be able to determine that the HTTP negotiation failed at the SSL stage.
Can I ask for that to be fed back to the product team?

Re: Webhook statistics

david.bond — Thu, 13 Mar 2025 16:35:42 GMT

@michalc1

It gets worse. There are no unique ids on the records and there are multiple indentical records (all fields are the same), down to the microsecond. Are the repetitions down to retry attempts? If so, the "sentAt" fields should be updated and ideally there would be an "attemptIndex" property. Please could we (at least) have a unique id added to each so that we can tell them apart?

Example (details changed to protect the innocent):

[
    {
        "alertType": "APs went down",
        "loggedAt": "2025-03-12T15:24:37.973999Z",
        "networkId": "N_123123123123123123",
        "organizationId": "123123",
        "responseCode": -1,
        "responseDuration": 6007,
        "sentAt": "2025-03-12T15:24:31.964999Z",
        "url": "https://webhooks.example.com/api/Endpoint?xxx=yyy"
    },
    {
        "alertType": "APs went down",
        "loggedAt": "2025-03-12T15:24:37.973999Z",
        "networkId": "N_123123123123123123",
        "organizationId": "123123",
        "responseCode": -1,
        "responseDuration": 6007,
        "sentAt": "2025-03-12T15:24:31.964999Z",
        "url": "https://webhooks.example.com/api/Endpoint?xxx=yyy"
    },
    ...
]