topic Re: POST merakiAuthUsers returning "null" body in Network Platform API

POST merakiAuthUsers returning "null" body

AL_9000 — Tue, 02 Jul 2024 09:03:02 GMT

Hi there!

I'm using the Meraki API in order to create guests access over some Wifi networks.

It works everytime, except that some time the response got a 201 status, but with "null" in the response body.

The response should always contains a body as described in your own API docs here : https://developer.cisco.com/meraki/api-v1/create-network-meraki-auth-user/

Can you reproduce the problem on your side or do you have any logs that goes on this way?

Thank you boys and girls.

Cheers.

Re: POST merakiAuthUsers returning "null" body

aleabrahao — Tue, 02 Jul 2024 11:40:38 GMT

How many API calls are you making? The Meraki Dashboard API is rate-limited to ten calls per second, per organization.

https://documentation.meraki.com/General_Administration/Other_Topics/Cisco_Meraki_Dashboard_API

Re: POST merakiAuthUsers returning "null" body

sungod — Tue, 02 Jul 2024 12:57:33 GMT

This is a user forum, your post reads like it's addressed to Meraki, imo it's unlikely anyone at Meraki will investigate specifics based on a posting here.

As the response is 201 with no data, it conflicts with the API documentation. The best thing will be open a support case (via Dashboard) detailing call parameters and the problem with the endpoint intermittently giving a response that doesn't match documentation.

Re: POST merakiAuthUsers returning "null" body

AMP2 — Tue, 02 Jul 2024 15:36:06 GMT

you would get a 429 response if you hit a rate limit

Re: POST merakiAuthUsers returning "null" body

AMP2 — Tue, 02 Jul 2024 15:38:23 GMT

Is there an underlying concern here? If you get a 201 back you know its successful and the account was created.

Re: POST merakiAuthUsers returning "null" body

sungod — Tue, 02 Jul 2024 16:04:04 GMT

The documentation shows a successful response returns data, with elements not present in the request.

The created user ID for instance - which I think is required by other calls, for instance to delete the user.

If the call isn't returning that data, it's a clear error.

Re: POST merakiAuthUsers returning "null" body

AMP2 — Tue, 02 Jul 2024 16:28:32 GMT

As a workaround you can use the GET call to retrieve an accounts ID. But as mentioned before I would engage support as to why your getting a 201 with a null body.

Re: POST merakiAuthUsers returning "null" body

AL_9000 — Thu, 11 Jul 2024 08:37:18 GMT

Thank you all for responding 🙂

I was able to do the workarround as described in the accepted solution. It is not optimal, and I wanted to create a support case in the "dashboard" but I wasn't able to find out where this part is.

Re: POST merakiAuthUsers returning "null" body

sungod — Thu, 11 Jul 2024 09:10:16 GMT

Top right of screen there's a ? icon, click on it, in the drop-down list click on "Get help & cases"

There's a new "Support Center" page design now, assuming that's what you get, click the "API and webhooks" tile.

On the new page, click "Submit a case", fill in the details and click 'Submit'.

Re: POST merakiAuthUsers returning "null" body

AL_9000 — Mon, 15 Jul 2024 07:37:56 GMT

I'm only able to report a new case related to "Licensing issue" unfortunately there 😕

Re: POST merakiAuthUsers returning "null" body

sungod — Mon, 15 Jul 2024 07:53:35 GMT

Odd, I get a list of networks and devices.

But it really doesn't matter, the list regularly doesn't have anything matching what I am opening a case about.

Just open the case, add a comment that it is only allowing you this option.

Re: POST merakiAuthUsers returning "null" body

l.charbonnier — Fri, 22 Nov 2024 20:43:08 GMT

I recently opened a case regarding the "null" response to the user creation. Looks like any uppercase letter in the email creates this behaviour. Sending the email variable as email.lower() resolves the issue. Note that in all cases (sending uppercase letters or not), the resulting created user's email is always lowercase in the dashboard.