topic Re: getDevice and updateDevice doesn't work in Network Platform API

getDevice and updateDevice doesn't work

churches_co — Fri, 05 Jul 2024 12:55:26 GMT

I'm making a simple web-application for a client using the Meraki API. But neither of the two requests that is needed for the application is working and I cannot seem to get what is wrong. It's regarding the get-request getDevice and put-request updateDevice. All I receive is 404.

This is for the get-request:

curl -L --request GET \

--url https://api.meraki.com/api/v1/devices/XXXXXXXXXXXX \

--header 'Content-Type: application/json' \

--header 'Accept: application/json' \

--header 'X-Cisco-Meraki-API-Key: [my api key]'

and this is for the put-request:

curl -L --request PUT \

--url https://api.meraki.com/api/v1/devices/XXXXXXXXXXXX \

--header 'Content-Type: application/json' \

--header 'Accept: application/json' \

--header 'X-Cisco-Meraki-API-Key: [my api key]'

(i'm usually doing all of this in postman in then I have a body of course for the put-request)

i've also tried tried adding networks/network_id along with /sm in the path, but nothing is working and the documentation doesn't provide any answer whatsoever. And yes my key is valid, i can still get all the devices from a certain network and such. And I've made sure that the device is not in the inventory but in an actual network. Any ideas or has anyone had the same problem?

Re: getDevice and updateDevice doesn't work

aleabrahao — Fri, 05 Jul 2024 13:01:25 GMT

First, ensure you have the right network permission(which I assume you already have as you can get the organization list). Then try the below curl command to rule out any library issues.

curl -L --request GET \
--url https://api.meraki.com/api/v1/devices/[YOUR SERIAL NUMBER] \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'X-Cisco-Meraki-API-Key: [YOUR API KEY]'

Re: getDevice and updateDevice doesn't work

churches_co — Fri, 05 Jul 2024 13:04:58 GMT

I may be wrong, but what you wrote is identical to mine. Is it working for you that request?

Re: getDevice and updateDevice doesn't work

aleabrahao — Fri, 05 Jul 2024 13:09:09 GMT

Yes, the commands you are running are correct. Just check if you have the correct network permission, if the S/N and API key are correct.

If everything is ok, I suggest you open a support case.

Re: getDevice and updateDevice doesn't work

churches_co — Fri, 05 Jul 2024 13:36:01 GMT

Yeah I opened a case, thanks for the help!

Re: getDevice and updateDevice doesn't work

Rasmus Hoffmann Birkelund — Fri, 05 Jul 2024 17:28:37 GMT

Try updating your curl command to use the Bearer authorization instead.

curl -L --request GET \
--url https://api.meraki.com/api/v1/devices/{serial} \
--header 'Authorization: Bearer 75dd5334bef4d2bc96f26138c163c0a3fa0b5ca6' \
--header 'Accept: application/json'

https://developer.cisco.com/meraki/api-v1/get-device/

Re: getDevice and updateDevice doesn't work

Philip D'Ath — Mon, 08 Jul 2024 08:52:57 GMT

On the page @Rasmus Hoffmann Birkelund gave (or any other API page), select "Code Snippets", "Curl" to get a copy and paste example.