topic Re: Endpoints stopped working on an org in Network Platform API

Endpoints stopped working on an org

sungod — Mon, 02 Sep 2024 12:43:10 GMT

Has anyone else had the wireless loss endpoints stop working?

One of the orgs we manage has started either returning 404, but also sometimes returning some packet loss data before failing.

All still working on orgs.

<html>
<head><title>404 Not Found</title></head>
<body>
<center><h1>404 Not Found</h1></center>
<hr><center>nginx</center>
</body>
</html>

I tested with curl and also the developer hub web pages, same problem.

Ryan_Miles — Mon, 02 Sep 2024 15:29:11 GMT

All work fine for me. You're using api.meraki.com and not a specific shard nxxx.meraki.com? And you're an Org admin?

sungod — Mon, 02 Sep 2024 15:34:26 GMT

Yes to both.

These are scripts running on an org that have been scheduled monthly for many months. Other orgs, same scripts, no issue.

Fyi I did another test run about 90 minutes ago, then only one endpoint failed (by-client), suggests it is a transient issue with that shard/org.

obrigg — Tue, 03 Sep 2024 03:40:18 GMT

Works fine for me too.
Do you feel comfortable mentioning the org ID here? Or would you prefer to open a support case?

sungod — Tue, 03 Sep 2024 06:41:50 GMT

Some other endpoints on the org had failures overnight, I haven't run any tests yet.

I'll message you the org ID.

It's an EU hosted org.

Edit:

Currently, these three endpoints are failing every time I test...

getNetworkDevices

getNetworkClients

getOrganizationWirelessDevicesPacketLossByClient

...only on the affected org, the same scripts are running ok on other orgs.

obrigg — Tue, 03 Sep 2024 16:28:44 GMT

FYI. getNetworkDevices has been deprecated (that does not mean it won't work).