topic Re: Error "Invalid API key. A full (read/write) key is required" in Network Platform API

Error "Invalid API key. A full (read/write) key is required"

CS47 — Fri, 26 Jan 2024 06:55:31 GMT

I cannot get the cloud monitoring for catalyst to connect to my dashboard. I get the error "Invalid API key. A full (read/write) key is required."

I cannot find a way in the dashboard to assign different permissions to an API key.

My user has access set to "full" under organization > administrators.

Re: Error "Invalid API key. A full (read/write) key is required"

CS47 — Fri, 26 Jan 2024 07:08:34 GMT

Weird. I waited 15 minutes, I signed out of the dashboard, signed back in, clicked again on the green button in the "Cloud Monitoring for Catalyst" app and it worked this time, no error. I did not change the API key or any settings in the dashboard.

Problem solved.

Re: Error "Invalid API key. A full (read/write) key is required"

obrigg — Fri, 26 Jan 2024 18:15:04 GMT

Was this a newly generated API key?
New API keys can take a few minutes to become active.

Re: Error "Invalid API key. A full (read/write) key is required"

CS47 — Mon, 29 Jan 2024 08:15:20 GMT

yes, it was band new, that was probably it. It would be helpful to have a small warning when creating and API key that reads "it can take up to X minutes before this API key becomes active, you may see the error "Invalid API key. A full (read/write) key is required." until the API key becomes fully active".

Re: Error "Invalid API key. A full (read/write) key is required"

keithli — Fri, 16 Feb 2024 04:21:02 GMT

realized i didn't enable following, after enabled i can generate API key

Enable access to the Cisco Meraki Dashboard API

Re: Error "Invalid API key. A full (read/write) key is required"

ServiceNow_User — Fri, 25 Oct 2024 10:33:01 GMT

@keithli , can you guide where to find the option to Enable Dashboard API access on the dashbaord.

I can see it the details under Organization settings - below 2 options asking for the IPs
Allow Dashboard and Dashboard API access to these IP ranges
Allow Dashboard API access to these IP ranges

Re: Error "Invalid API key. A full (read/write) key is required"

obrigg — Fri, 25 Oct 2024 12:57:31 GMT

Since that message was posted, APIs have been enabled by default for all organizations.

What problem are you facing?

Re: Error "Invalid API key. A full (read/write) key is required"

ServiceNow_User — Fri, 25 Oct 2024 13:23:01 GMT

@obrigg after the Service Graph Connector For Meraki plugin upgrade from 1.3.3 to 1.4.0, facing the below 2 errors

orgStream: Method failed: (/api/v1/organizations) with code: 401 - Invalid API key

Data Stream Action Splitter Step Method failed: (/api/v1/organizations) with code: 401 - Invalid API key

Re: Error "Invalid API key. A full (read/write) key is required"

obrigg — Fri, 25 Oct 2024 13:31:12 GMT

Interesting. Are you able to make an API call using that API key with Postman or cURL?

Re: Error "Invalid API key. A full (read/write) key is required"

shwpalan — Mon, 28 Oct 2024 15:19:37 GMT

Hi @ServiceNow_User since you mentioned you have upgraded the plugin, try deleting your API key and pasting it again in the ServiceNow plugin. Let us know if that resolved the issue!

Re: Error "Invalid API key. A full (read/write) key is required"

zamrzla1228 — Thu, 14 Nov 2024 15:06:11 GMT

No. I created the key almost 24 hours ago.