https://community.cisco.com/t5/network-platform-api/api-firmware-value-vs-dashboard/m-p/5452491#M8110 <P>Hello,</P><P>I'm looking into getting device information via dashboard api. I noticed that the Firmware information the API returns is different than what is down in the dashboard for multiple devices.</P><P>I get the value: "<SPAN>Not running configured version"</SPAN></P><P><SPAN>While on the dashboard I get: "</SPAN>Up to date, Current version:<SPAN> </SPAN>MR 26.9"</P><P>Can anyone explain why this is returned. and how this can be resolved?</P> Fri, 16 Jul 2021 07:41:12 GMT Erwin3 2021-07-16T07:41:12Z https://community.cisco.com/t5/network-platform-api/api-firmware-value-vs-dashboard/m-p/5452491#M8110 <P>Hello,</P><P>I'm looking into getting device information via dashboard api. I noticed that the Firmware information the API returns is different than what is down in the dashboard for multiple devices.</P><P>I get the value: "<SPAN>Not running configured version"</SPAN></P><P><SPAN>While on the dashboard I get: "</SPAN>Up to date, Current version:<SPAN> </SPAN>MR 26.9"</P><P>Can anyone explain why this is returned. and how this can be resolved?</P> Fri, 16 Jul 2021 07:41:12 GMT https://community.cisco.com/t5/network-platform-api/api-firmware-value-vs-dashboard/m-p/5452491#M8110 Erwin3 2021-07-16T07:41:12Z https://community.cisco.com/t5/network-platform-api/api-firmware-value-vs-dashboard/m-p/5452492#M8111 <P>Some older MRs can not run current firmware versions. If you select a newer firmware than it can run it uses the last version that it supports.</P><P>I'm guessing this is the case here.</P> Fri, 16 Jul 2021 22:04:01 GMT https://community.cisco.com/t5/network-platform-api/api-firmware-value-vs-dashboard/m-p/5452492#M8111 Philip D'Ath 2021-07-16T22:04:01Z