topic Re: getDeviceAppliancePerformance Returning 204 - No Content in Network Platform API

getDeviceAppliancePerformance Returning 204 - No Content

giovanitestoni — Wed, 15 Jan 2025 17:28:43 GMT

Hi everyone,

I’m encountering an issue with the getDeviceAppliancePerformance endpoint of the Meraki API. Until last month, it was working perfectly, but now it’s returning the HTTP status code 204 - No Content.

The expected behavior of this endpoint is to return performance metrics for a specific device, but it now returns an empty response.

Has anyone else experienced this issue recently? Was there any update or change to this endpoint that I may have missed?

Any guidance or suggestions would be greatly appreciated!

Re: getDeviceAppliancePerformance Returning 204 - No Content

aleabrahao — Wed, 15 Jan 2025 17:44:02 GMT

Can you share your code please?

Re: getDeviceAppliancePerformance Returning 204 - No Content

giovanitestoni — Wed, 15 Jan 2025 17:53:47 GMT

Hi!

My code is the same as the documentation:

https://developer.cisco.com/meraki/api-v1/get-device-appliance-performance/

The script started to return an error because the response needed to be Numerical/Float and None is a String.

Re: getDeviceAppliancePerformance Returning 204 - No Content

GreenMan — Wed, 15 Jan 2025 17:57:44 GMT

Generically, this endpoint seems to be working OK for me, through a single call

Re: getDeviceAppliancePerformance Returning 204 - No Content

Raphael_L — Wed, 15 Jan 2025 18:26:45 GMT

You should avoid "device" specific calls and use this one : https://developer.cisco.com/meraki/api-v1/get-organization-summary-top-appliances-by-utilization/ You can use any value for quantity

Re: getDeviceAppliancePerformance Returning 204 - No Content

giovanitestoni — Wed, 15 Jan 2025 19:16:05 GMT

I made some tests and the code works when I put the timespan > 44000, normally I use the default value. The default is 30 minutes.

Re: getDeviceAppliancePerformance Returning 204 - No Content

giovanitestoni — Wed, 15 Jan 2025 19:17:03 GMT

With the timespan < 44000 the return is None too.

Re: getDeviceAppliancePerformance Returning 204 - No Content

giovanitestoni — Fri, 17 Jan 2025 12:27:57 GMT

I opened a case, and support tell me that this issue is known and they are working for a fix.

There is no ETA at the moment.

Re: getDeviceAppliancePerformance Returning 204 - No Content

CarolineS-Meraki — Tue, 04 Feb 2025 07:31:04 GMT

Hi @giovanitestoni -

I am going to mark this reply as the "accepted solution" for this thread. If you hear more info from support, please update us (and we can update the "accepted solution").

Cheers!

- Caroline

Meraki Community Moderator