topic Re: API's Access in Network Platform API

API's Access

chanel11 — Fri, 14 Aug 2026 13:54:57 GMT

I am interested in the following API's for our software.

Cisco End-of-Life (EoX) API
Cisco Product Information API
Cisco Serial Number to Information API
Cisco Software Suggestions API
Cisco Bug Search API

Do I have to purchase a contract just to get them? How do I get access to these API's?

Thank you

Re: API's Access

obrigg — Fri, 14 Aug 2026 17:03:38 GMT

Hi there,
Yes, Cisco Smart Net Total Care is required to gain access to the support APIs. More information available here: https://developer.cisco.com/site/support-apis/

There's an email referenced in that website for further support from the relevant team.

Best,

Oren.

Re: API's Access

Torbjørn — Tue, 18 Aug 2026 09:14:07 GMT

Hello @chanel11,

Alternatively to being a SNTC customer you can get access through a Cisco Partnership. If you work at a Cisco partner you can reach out to your partner manager and fill out the form/send an email as outlined by the support APIs developer support doc: https://developer.cisco.com/docs/support-apis/developer-support/

Re: API's Access

marckcaran — Fri, 18 Sep 2026 10:23:48 GMT

How do I start learning this?