topic Re: Differences between opendns home, VIP, premium and prosumer in OpenDNS

Differences between opendns home, VIP, premium and prosumer

crypticc — Sat, 30 Jun 2018 11:12:12 GMT

Hello

I've had opendns for a while and use the blacklisting to block my firetv from unplanned upgrades, and also to control what my LG TV can and can't do.

I'm interested in upgrading to get a better view on URL requests. Home free does this. When they're blocked they appear in my normal Home logs. But of course unblocked addresses do not except in the list of domains

I am finding it difficult/impossible to see the difference between opendns home, VIP, premium and prosumer. The descriptions on the home page share little in common and don't say which feature is additional and what is the baseline for each.

Only home and premium have helpful text when you click on the link. The benefits matrix only has family, home, and home-vip so that's little help for me.

http://info.opendns.com/rs/033-OMP-861/images/Personal-Product-Benefit-Matrix.pdf

https://support.opendns.com/hc/en-us/articles/227988047-Web-Content-Filtering-and-Security

I've also searched this forum and now understand the enhanced black and whitelisting better. But there's still lots unanswered especially regarding logging and what is prosumer exactly.

So while opendns seem determined to make it difficult to know the differences from the web I would appreciate if someone from opendns would help clarify and/or maybe update the benefits matrix with the other offerings.

My questions/notes follow

Thank you

Chris

Home-vip

I'm looking for URLs not yet blocked but that I may want to block... just aggregated topics isn't that helpful for anything.

The comparison matrix links say "...detailed charts on websites bring visited...".

What statistics are captured in home-vip? The words "Detail" and "chart" are mutually exclusive in my experience unless it's a massive chart and maybe a seperate detailed list. Is this maybe a list of allowed URLs like the blocked /allowed urls that I currently see on the free home version.

Premium

States on summary page internet activity is logged and then categorisedc

This seems to fit my purpose and I don't mind if only has 2 weeks of usage stats compared to VIP for one year... If that is the only difference.

The website says that it is also more secure and faster... Than what? Home, VIP, or just when using ISP DNS?

Premium and prosumer also isn't mentioned on the detailed filtering description. Does that mean they don't offer following?

https://support.opendns.com/hc/en-us/articles/227988047-Web-Content-Filtering-and-Security

Prosumer

There's hardly any description for prosumer.

Is it based on home, premium or is it based on VIP with the greater number of blacklist and also whitelist capability?

Unlike Home and Premium cicking on the prosumer link jumps straight to subscribe but doesn't tell me what I'm subscribing to. Does prosumer include everything in VIP but additionally allow configuration of an app for use outside normal home network? Does it work on Android....if i believe the website Mac and Windows only seems quite limited.

https://www.opendns.com/home-internet-security/

OpenDNS Home
Our classic, free service with customizable filtering and identity theft protection
OpenDNS Home VIP
$19.95/year
OpenDNS Home package plus one year of usage stats & optional white-list mode
OpenDNS Premium DNS
A more secure, ultra-reliable, and speedy recursive DNS service with real-time security visibility
OpenDNS Prosumer
$20/user/year
Protects personal devices on or off-network via our Windows or Mac agents (*only for 1-5 users, 3 devices per user)

https://signup.opendns.com/homefree/

BENEFITS OF OPENDNS HOME

Websites will load faster, and with OpenDNS' 100% up-time, you won't have to worry about unreachable websites and DNS outages from your ISP.
With over 50 customizable filtering categories, OpenDNS Web content filtering keeps parents in control of what websites children visit at home.
OpenDNS blocks phishing websites that try to steal your identity and login information by pretending to be a legitimate website. Surf the Web with confidence.
Over 30,000,000 homes, schools, and businesses of all sizes rely on OpenDNS for a better Internet.

https://signup.opendns.com/premiumDNS/

BENEFITS OF PREMIUM DNS

In real-time, all Internet activity is logged and categorized by 8 types of security threat or 60 types of Web content. Search, filter, and export up to 14 days of global or per-network activity.
In minutes, get a faster, more consistent Internet experience worldwide with 100% uptime since 2006. Over 65 million active users and 12,000 businesses trust OpenDNS every day.

Re: Differences between opendns home, VIP, premium and prosumer

rotblitz — Sat, 30 Jun 2018 13:34:49 GMT

You almost speak to other users in this public community forum, not to staff. If you want to talk to staff, you open a support ticket, link "Submit a request" above.

If you scroll down to "Benefit Matrix" at https://www.opendns.com/home-internet-security/, you should see the differences.

"I'm interested in upgrading to get a better view on URL requests."

URLs are not in scope of a DNS service, just domain names are.

The services in brief:

OpenDNS Home VIP is like OpenDNS Home Free, the same logs and stats, but the stats are kept for one year instead of 2 weeks, there are 50 instead of 25 entries for blacklist/whitelist, and there is an optional whitelist-only mode which can be enabled.

OpenDNS Premium DNS has a different (Umbrella) dashboard with very enhanced stats and logs, even real-time activity, but it does not come with any filtering or blocking. It just shows the categories the domains belong to if the domains are already categorized. It is based on Cisco Umbrella.
See a screen shot of one of the reports, the Activity Report, in my next comment.

OpenDNS Prosumer - as you quoted - protects personal devices on or off-network via Windows or Mac agents, i.e. an agent program to be locally installed on the computer. It is only for 1-5 users, max. 3 devices per user. That said, in contrast to the other services, it does not provide network-wide coverage, just coverage for particular Windows and Mac computers, with filtering and blocking even beyond the level of OpenDNS Home and VIP. It is based on Cisco Umbrella and uses the Umbrella dashboard.
See a screen shot of one of the reports, the Activity Report, in my next comment.

"I'm looking for URLs not yet blocked but that I may want to block"

Not URLs, but domain names. I'm afraid none of the above can provide this, beside looking into the Top Domains stats. It may be possible with Prosumer, but on dedicated Windows or Mac computers only. It is likely possible with Cisco Umbrella which is the service for corporations.

Re: Differences between opendns home, VIP, premium and prosumer

rotblitz — Sat, 30 Jun 2018 17:17:26 GMT

Activity report at the Umbrella dashboard which you get with Premium DNS and Prosumer.

Re: Differences between opendns home, VIP, premium and prosumer

crypticc — Sun, 01 Jul 2018 00:14:54 GMT

Thank you for the reply. The matrix didn't include premium or prosumer which is why I contacted. I meant domain so where you see URL on my message assume that. So you're saying that the premium doesn't include the block functionality of the lowest home level.
So basically premium isn't home+something.
It's less than that. Which explains why there's no details on the website

Re: Differences between opendns home, VIP, premium and prosumer

crypticc — Sun, 01 Jul 2018 00:54:57 GMT

P.s. in the screenshot you posted I can see "allowed" which presumably means either it came with, or had been upgraded to allow/disable domains.

Re: Differences between opendns home, VIP, premium and prosumer

rotblitz — Sun, 01 Jul 2018 01:13:02 GMT

"The matrix didn't include premium or prosumer"

For me it does. Why not for you? At https://www.opendns.com/home-internet-security/ I see:

Re: Differences between opendns home, VIP, premium and prosumer

crypticc — Sun, 01 Jul 2018 19:58:43 GMT

Interesting..I think this probably explains why when I Google there's repeated questions on the same thing... when you go to that page as a mobile user the benefit matrix is a heading and link to this download.... Which only hah the three basic versions
http://info.opendns.com/rs/033-OMP-861/images/Personal-Product-Benefit-Matrix.pdf

When you visit the same page from a desktop the "benefit matrix" it is the table that you put above.

Version control issue methinks

Re: Differences between opendns home, VIP, premium and prosumer

rotblitz — Sun, 01 Jul 2018 20:30:40 GMT

Or intention to fit onto the small toy screen. After all, these smartphones are just nice toys, far from being equivalent to real computers...
Maybe in 10 or 20 years...

Re: Differences between opendns home, VIP, premium and prosumer

crypticc — Sun, 01 Jul 2018 22:10:16 GMT

Even the 10 commandments were on two pages.

P.s. the file is Adobe pdf which is another document format that allows more than one page. If opendns/Cisco hasn't figured that out bybnow they never will, even 10 years from now