topic Re: Policy Not Working On Citrix in OpenDNS

Policy Not Working On Citrix

patrick.lopez — Fri, 17 Apr 2020 11:33:27 GMT

We have a few users that need to have restricted internet more then everyone else because they click every email that comes into the organization. We noticed that those policy that were working in the office are not working on Citrix. I dont see a host id or user id on the citrix dns nslookup. We do see that filed on the computers in the office. I think that has something to do with it. Does anyone know why this would work on computers in the office but not on Citrix? Thanks

Re: Policy Not Working On Citrix

rotblitz — Fri, 17 Apr 2020 14:10:48 GMT

This forum is mainly visited by home users, not by Umbrella users.

Re: Policy Not Working On Citrix

patrick.lopez — Fri, 17 Apr 2020 18:51:43 GMT

Is there somewhere else i can try?

Re: Policy Not Working On Citrix

rotblitz — Fri, 17 Apr 2020 21:07:14 GMT

https://support.umbrella.com/hc/en-us/requests/new

Re: Policy Not Working On Citrix

rotblitz — Sat, 18 Apr 2020 12:34:13 GMT

See https://support.opendns.com/hc/en-us/community/posts/220050927