topic Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity" in OpenDNS

Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

marc7 — Fri, 04 Dec 2020 04:59:54 GMT

I have set up a network with OpenDNS which doesn't seem to working correctly.

I'm using Opendns updater 2.2.1, when I open it it says in red at bottom:

"Looks like there's no internet connectivity"

For the IP address, it's blank, but other things are correct like OpenDNS account email.

My internet is running fine.

I have check my Firewall, the application Opendns updater 2.2.1 is not blocked, I added it manually, because originally Opendns updater 2.2.1 was not not listed in on my firewall.

Windows 10 Pro, Version 1909,

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

rotblitz — Fri, 04 Dec 2020 15:01:53 GMT

What does http://welcome.opendns.com/ show up with?

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

marc7 — Fri, 04 Dec 2020 15:40:43 GMT

Oops!

You aren't using OpenDNS yet. Let's fix that

If you haven't restarted your computer yet, please do that now

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

rotblitz — Fri, 04 Dec 2020 16:31:38 GMT

Now you know why the Updater draws the error message. Post a screen shot of the place where you configured the OpenDNS resolver addresses.

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

dlozano1994 — Fri, 04 Dec 2020 17:22:49 GMT

Hi, I have the same problems. I add an screenshot, so you can see it. When I do the test you said before, the webpage shows that I am using OpenDNS, but the web filter I customized is not working well...

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

rotblitz — Fri, 04 Dec 2020 19:17:06 GMT

@dlozano1994

"When I do the test you said before, the webpage shows that I am using OpenDNS"

Then you do not have the same problem, and I will not help you here. Cross-Help doesn't make sense. You may still follow the discussion to see if something helps you.

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

amhk70 — Sun, 06 Dec 2020 09:26:14 GMT

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

marc7 — Mon, 07 Dec 2020 02:31:30 GMT

My connection to OpenDNS is temperamental.

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

rotblitz — Mon, 07 Dec 2020 11:54:26 GMT

What a pity! Anybody else? 😉

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

marc7 — Tue, 08 Dec 2020 01:21:13 GMT

Yeah, what a pity! Today I still have the same issue.

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

rotblitz — Tue, 08 Dec 2020 13:55:17 GMT

@marc
And why don’t you do what I have asked for last Friday?

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

marc7 — Wed, 09 Dec 2020 09:22:05 GMT

309368103

I thought I did, did you mean a screen shot like this?

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

rotblitz — Wed, 09 Dec 2020 14:15:22 GMT

Not this screen shot, but one from the page where you have configured the OpenDNS addresses 208.67.222.222 etc.

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

marc7 — Thu, 10 Dec 2020 12:09:30 GMT

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

rotblitz — Thu, 10 Dec 2020 13:51:43 GMT

Thanks, this looks good. Now copy & paste the complete plain text output of the following diagnostic commands to here.
nslookup -type=txt debug.opendns.com.
nslookup whoami.akamai.net.

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

marc7 — Fri, 11 Dec 2020 06:26:10 GMT

https://diagnostic.opendns.com/d/5708108834799616

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

marc7 — Fri, 11 Dec 2020 06:48:30 GMT

Oh, I forgot to add the nslookup.

This report contains those.

https://diagnostic.opendns.com/d/5674266774208512

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

rotblitz — Fri, 11 Dec 2020 12:38:49 GMT

“Only OpenDNS employees have access to this information”

Can you please do what I ask for. Else I have no way to help.

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

marc7 — Fri, 11 Dec 2020 14:06:30 GMT

309368103

I don't understand your instructions?

Re: Opendns updater 2.2.1 Error Message "Looks like there's no internet connectivity"

rotblitz — Fri, 11 Dec 2020 14:09:50 GMT

I said: copy & paste the complete plain text output of the following diagnostic commands to here.
nslookup -type=txt debug.opendns.com.
nslookup whoami.akamai.net.

Don’t you understand this? Sorry, then I’m out here, no way to help. Good luck!