VPN: Authentication Failed

ckeyy — Mon, 24 Aug 2026 08:39:55 GMT

Has anyone who are using Secure access, experience "Authentication Failed" upon logging in to Anyconnect VPN? The IDP I'm using is Entra ID and followed all the steps based on cisco secure access help documents. Upon checking to the logs in Entra, it shows that the SSO is success, but in SSE dashboard there are no logs. I reconfigured again the VPN profile, but it shows different error message.

I restarted the services of cisco secure client. However, upon trying, the error is now back to "Authentication Failed"

Re: VPN: Authentication Failed

EdgarAvakian — Mon, 24 Aug 2026 18:21:55 GMT

I also had both issues, about the second "Authentication failed" in my case the issue is in Geocompliance Check if you go to Secure Access Dashboard then Remote Access Logs filter by Geocompliance Check and you will see the users who have been blocked. I opened a case to ask what it happens.

topic VPN: Authentication Failed in Secure Access Discussions

VPN: Authentication Failed

Re: VPN: Authentication Failed