topic MV Cloud Archive availability and status - MV13 in Smart Cameras

MV Cloud Archive availability and status - MV13

K2_Josh — Thu, 25 Apr 2024 01:30:53 GMT

Does anyone know if MV13 is supported by Cloud Archive? The KB does say that "All MV models are supported.", but it doesn't list all of the models.

Also, what resolutions and frame rates are supported?

https://documentation.meraki.com/MV/Initial_Configuration/MV_Cloud_Archive

When trying to understand "Enhanced Resolution", I found a separate KB related to resolution that does list the MV13 quality options. Based on comparing both pages, I'm guessing that MV13 might have the same Cloud Archive options as MV63(X) and MV93(X).

https://documentation.meraki.com/MV/Initial_Configuration/Video_Retention

Re: MV Cloud Archive availability and status - MV13

K2_Josh — Thu, 25 Apr 2024 01:33:31 GMT

Adding to the confusion about whether all cameras are supported, the FAQ says "You also have the option of using Cloud Archive on select cameras for continuous 24/7 recording " [emphasis mine].

https://documentation.meraki.com/MV/MV_Smart_Camera_FAQ

Re: MV Cloud Archive availability and status - MV13

K2_Josh — Thu, 25 Apr 2024 01:34:57 GMT

And I just noticed that the MV13 is missing from the list of resolutions in the FAQ.

https://documentation.meraki.com/MV/MV_Smart_Camera_FAQ#MV_Cloud_Archive_FAQs

Re: MV Cloud Archive availability and status - MV13

JohnIngram — Thu, 25 Apr 2024 15:10:04 GMT

@K2_Josh - I've flagged this for our MV product team to review and provide some clarification. Thanks for pointing this out!

Re: MV Cloud Archive availability and status - MV13

Philip D'Ath — Thu, 25 Apr 2024 23:06:52 GMT

Typically cloud archive only supports HD/1080P. When you enable it on a camera it limits the maximum resolution to this.

Using an MV13 with cloud archive is probably not worthwhile because of this. I would use the cheaper MV12 series as a result.

Re: MV Cloud Archive availability and status - MV13

anthonyh1 — Mon, 29 Apr 2024 20:10:03 GMT

Thanks for calling this to our attention @K2_Josh . We've updated the documentation pages that you linked above. MV13 does support Cloud Archive at 1080p and your choice of Standard (8 fps) or Enhanced (15 fps) quality.

Let us know if you have any further questions!

Re: MV Cloud Archive availability and status - MV13

K2_Josh — Mon, 29 Apr 2024 20:15:09 GMT

Thank you for getting that addressed.

The KB still says that "All MV models are supported."
https://documentation.meraki.com/MV/Initial_Configuration/MV_Cloud_Archive

And the FAQ says "You also have the option of using Cloud Archive on select cameras for continuous 24/7 recording " [emphasis mine].

https://documentation.meraki.com/MV/MV_Smart_Camera_FAQ

Those two statements appear to be conflicting, or at least confusing to me. Are there some MV models that don't support Cloud Archive?

Re: MV Cloud Archive availability and status - MV13

danielwahlsten1 — Fri, 19 Jul 2024 19:11:25 GMT

What about MV2 then? Could not get any retention at all with that one

Re: MV Cloud Archive availability and status - MV13

Christophebe — Mon, 22 Jul 2024 06:54:48 GMT

The MV2 has no internal storage, but is fully compatible with Cloud Archive.

Re: MV Cloud Archive availability and status - MV13

danielwahlsten1 — Tue, 23 Jul 2024 00:56:23 GMT

Thanks I know but that needs additional licensing as well to an already licensed device. I would compare it to MR licensing. Every AP works with the same enterprise license. You have the option to choose advanced license if you like to have more security with umbrella.

MV2 is quite expensive, require same license as the other MV’s. But are more or less “useless” without cloud archive. It’s a little bit annoying you cannot even go back 10 seconds in time.

just using the MV2 for lab purpose. It’s cute and all but if I would like to see stuff in realtime I would buy an Eufy cam for 25 dollars that display video in realtime instead of up to one minute delay.

I love the whole Meraki platform and products and that is probably the most and only negative thing I would express.

I have never used cloud archive or seen it as it seems you cannot get a trial for it. I have not succeeded with that anyways.

thanks