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WLC can't detect LAP

the problem WLC 5508 can't detect LAP 1040 either in the same vlan or other . i attached the scenario with the discussion .

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CiscoJapanModerator
Rising star

Hi,

Thanks for visiting Support Comunity Japan. Your question would have a better change to catch users' attension in the wireless community provided by Support Community English, https://supportforums.cisco.com/community/netpro/wireless-mobility.

Since this is Small Business Wireless LAN community, please move your quesion to the desired community and wait for replies!

Thanks so much.

Cisco Support Community Japan

Leo Laohoo
VIP Community Legend

Post the following output:

1.  WLC:  sh sysinfo;

2.  WLC:  sh time;

3.  AP:  sh version; and

4.  AP:  sh inventory

.  WLC:  sh sysinfo;

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 6.0.199.4

Bootloader Version............................... 1.0.1

Field Recovery Image Version..................... 6.0.182.0

Firmware Version................................. FPGA 1.3, Env 1.6, USB cons

1.27

Build Type....................................... DATA + WPS

System Name...................................... Cisco_62:54:24

System Location..................................

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.9.1.1069

IP Address....................................... 10.10.30.2

Last Reset....................................... Power on reset

System Up Time................................... 0 days 2 hrs 18 mins 0 secs

System Timezone Location.........................

Current Boot License Level....................... base

Current Boot License Type........................ Permanent

Next Boot License Level.......................... base

Next Boot License Type........................... Permanent

--More-- or (q)uit

Configured Country............................... EG  - Egypt

Operating Environment............................ Commercial (0 to 40 C)

Internal Temp Alarm Limits....................... 0 to 65 C

Internal Temperature............................. +38 C

External Temperature............................. +29 C

Fan Status....................................... OK

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 1

3rd Party Access Point Support................... Disabled

Number of Active Clients......................... 0

Burned-in MAC Address............................ 00:06:F6:62:54:20

Power Supply 1................................... Present, OK

Power Supply 2................................... Absent

Maximum number of APs supported.................. 25

2.  WLC:  sh time;

(Cisco Controller) >show time

Time............................................. Thu Jun 20 12:07:02 2013

Timezone delta................................... 0:0

Timezone location................................

NTP Servers

    NTP Polling Interval.........................     86400

     Index              NTP Server

    -------  --------------------------------

about

3.  AP:  sh version; and

4.  AP:  sh inventory

  when i connect console to LAP there is no any output from console , i think because it make restart every time

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