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December 2020

December 2020

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liuzhi001
Beginner

貌似遇到山寨的Cisco交換機了

本帖最后由 liuzhi001 于 2014-8-27 09:29 编辑
最近遇到一件稀奇事,有一台Cisco3750交換機在升級IOS時出現這樣的報錯信息:
Error Message ILET-1-AUTHENTICATION_FAIL: This Switch may not have been manufactured by Cisco or with Cisco’s authorization. This product may contain software that was copied in violation of Cisco’s license terms. If your use of this product is the cause of a support issue, Cisco may deny operation of the product, support under your warranty or under a Cisco technical support program such as Smartnet. Please contact Cisco’s Technical Assistance Center for more information.
在Cisco官网上查到的
Explanation A license authentication failure occurred for the switch.
Recommended Action Contact your Cisco sales representative for assistance.
哪位處理過或是遇到過類似事件嗎?
設備上的版本顯示如下:
#sh ver
Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 12.2(55)SE3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Thu 05-May-11 15:40 by prod_rel_team
Image text-base: 0x00003000, data-base: 0x02800000
ROM: Bootstrap program is C3750E boot loader
BOOTLDR: C3750E Boot Loader (C3750X-HBOOT-M) Version 12.2(53r)SE1, RELEASE SOFTWARE (fc1)
sw-nan1-sls01 uptime is 3 weeks, 4 days, 18 hours, 56 minutes
System returned to ROM by power-on
System restarted at 11:23:23 UTC Wed Jul 23 2014
System image file is "flash:/c3750e-universalk9-mz.122-55.SE3/c3750e-universalk9-mz.122-55.SE3.bin"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
License Level: lanbase
License Type: Default. No valid license found.
Next reload license Level: lanbase
cisco WS-C3750X-24 (PowerPC405) processor (revision A0) with 262144K bytes of memory.
Processor board ID FDO1615V16C
Last reset from power-on
2 Virtual Ethernet interfaces
1 FastEthernet interface
56 Gigabit Ethernet interfaces
4 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.
512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address :
Motherboard assembly number :
Motherboard serial number :
Model revision number :
Motherboard revision number :
Model number : WS-C3750X-24T-S
Daughterboard assembly number :
Daughterboard serial number :
System serial number :
Top Assembly Part Number :
Top Assembly Revision Number :
Version ID :
CLEI Code Number :
Hardware Board Revision Number : 0x03
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 30 WS-C3750X-24 12.2(55)SE3 C3750E-UNIVERSALK9-M
2 30 WS-C3750X-24 12.2(55)SE3 C3750E-UNIVERSALK9-M
7 条回复7
sword_chen
Beginner

之前我遇见过,也是3750X,也是这样的提示,所有端口都不能用,结果拿回家放置了一晚上,回公司开机测试又好了。之后还是退回思科更换一台新的。
blgao
Cisco Employee

授权问题吧,联系销售,确认一下设备序列号和授权是否是合法的
liuzhi001
Beginner

blakegao 发表于 2014-8-26 18:13 back.gif
授权问题吧,联系销售,确认一下设备序列号和授权是否是合法的

銷售也完全不知所以,聯繫了上家供應商,說是只能硬件返修,又過了保修期要收費,客戶那邊是一臺在線運行的機器,要我們提供備機。我覺得客戶要求不過分。應該算是上家的問題,就算是我過保了,我自己昇個IOS不礙事吧!
現在我就是好奇這個設備是怎麼來的!
liuzhi001
Beginner

sword_chen 发表于 2014-8-26 15:29 back.gif
之前我遇见过,也是3750X,也是这样的提示,所有端口都不能用,结果拿回家放置了一晚上,回公司开机测试又 ...

這臺機器一直在用,2011年上線的,最近客戶自己升級IOS才出這個問題的。原來是12.2,客戶想升級到15
yyc25160760
Beginner

liuzhi001 发表于 2014-8-27 09:26 back.gif
銷售也完全不知所以,聯繫了上家供應商,說是只能硬件返修,又過了保修期要收費,客戶那邊是一臺在線運行 ...

这个设备的授权问题,觉得上家销售应该是清楚的,现在用回以前12的应该能用吧
liuzhi001
Beginner

yyc25160760 发表于 2014-8-27 11:01 back.gif
这个设备的授权问题,觉得上家销售应该是清楚的,现在用回以前12的应该能用吧

能用,就是不能升級,其他正常
XUXIANDA888
Beginner

呵呵 这个只能说,你懂得