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Cisco Prime Infrastructure无法发送邮件

satan023
Level 1
Level 1

cisco prime infrastructure 3.10的版本,在 “”Administration / Settings / System Settings / Mail Server Configuration”中配置了SMTP服务器,然后点击“Test”,但是收不到测试邮件。

PI会有alarm提示:

System with IP Address '192.168.99.210' failed to send email .This may be due to possible SMTP misconfiguration or network issues.

已做过的排查有:

1.检查SMTP服务器是正常的,因为备份服务器用同一个SMTP地址, 备份服务器的邮件通知是工作的。

2.PI服务器的shell中telnet到smtp的25端口是开放的

 

 

jd-s1-cisco-pi-01/admin# telnet smtp.XXX.XXX.com port 25
Trying 119.xxx.xxx.199...
Connected to smtp.xxx.xxx.com.
Escape character is '^]'.
220 smtp.xxx.com Esmtp xxx Mail Server
quit

 

 

3.更换25或者465/SSL端口,not work

4. 在PI的shell里关闭firewall,not work

 

 

ade # systemctl stop firewall
==== AUTHENTICATING FOR org.freedesktop.systemd1.manage-units ===
Authentication is required to manage system services or units.
Authenticating as: root
Password: 
==== AUTHENTICATION COMPLETE ===
ade # systemctl status firewall
● firewall.service - CARS firewall
   Loaded: loaded (/usr/lib/systemd/system/firewall.service; enabled; vendor preset: disabled)
   Active: inactive (dead) since Mon 2024-03-25 16:03:12 CST; 2s ago
  Process: 24252 ExecStop=/opt/system/bin/firewall_service.sh stop (code=exited, status=0/SUCCESS)
 Main PID: 940 (code=exited, status=0/SUCCESS)

 

 

5.使用hMailServer搭建内网的SMTP中转服务器,让PI使用这个内网IP地址,但是点test会提示PI无法访问中转服务器的25端口;但同时我用PortCheck测试内网地址的25端口是正常的:

hmailserver.png

portchcker.png

 
能想的方法几乎都试过了,还是不行,有没有大佬知道怎么搞。
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