已解决: 请问来电显示的问题

zhanglei1 · ‎04-28-2015

请教下大侠：我们公司的BE6K，里面的CUCM，我们在IP话机上看不到外线电话号码。
部署情况是：2901的路由器，加上模拟外线板卡接了2个模拟外线，经检测，线路上是有来电显示的，拿电话直接接上去测试过。
路由器到CUCM之间走的是H.323的trunk，
现在外线打进来，转到分机，我们分机显示unkown。
不知道问题出在哪里，怎么去做这个排错的工作呢。

xiaoloya · ‎04-28-2015

建议把2901以及CUCM等版本信息提供出来，其次把2901对应的配置先导出来。很有可能是漏配以及配置错误导致的问题，当然也不排除类似版本issue。

在原帖中查看解决方案

xiaoloya · ‎04-28-2015

建议把2901以及CUCM等版本信息提供出来，其次把2901对应的配置先导出来。很有可能是漏配以及配置错误导致的问题，当然也不排除类似版本issue。

完全感觉 · ‎04-28-2015

voice-port 0/0/0
caller-id enable

xiaoloya · ‎04-29-2015

建议把2901以及CUCM等版本信息提供出来，其次把2901对应的配置先导出来。很有可能是漏配以及配置错误导致的问题，当然也不排除类似版本issue。

frankhong · ‎04-29-2015

try this first:
voice-port 0/0/0
caller-id enable
caller-id alerting ring 2
if still doesn't work， please provide “debug vpm signal”

huoran1234 · ‎04-29-2015

我是纯进来学习的。。;P

congx · ‎05-03-2015

voice-port 0/0/0
caller-id enable
caller-id alerting ring 2
如果还不生效，请尝试修改CPtone，如果修改CPtone后有了来电显但是挂不断，再重新做个挂断音就行了。

wujianlong · ‎05-07-2015

你转的分机是内线还是外线啊

jing zhang · ‎05-08-2015

楼主问题解决了么？

one-time · ‎05-10-2015

thousandmoun 发表于 2015-5-8 21:58
楼主问题解决了么？

@zhanglei1 楼主问题解决了吗~我们这有专家帮忙解答哦;P@thousandmoun

zhanglei1 · ‎05-13-2015

Current configuration : 5815 bytes
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logging buffered 51200 warnings
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ip cef
!
!
!
ip dhcp excluded-address 192.168.1.1 192.168.1.99
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!
ip dhcp pool dspool
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dns-server 192.168.1.1
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option 150 ip 192.168.1.221
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!
no ip domain lookup
ip domain name yourdomain.com
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multilink bundle-name authenticated
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crypto pki trustpoint TP-self-signed-1268404433
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subject-name cn=IOS-Self-Signed-Certificate-1268404433
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crypto pki certificate chain TP-self-signed-1268404433
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quit
voice-card 0
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!
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voice service voip
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h323
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!
username tsun privilege 15 password 0 tsun
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redundancy
!
!
!
!
!
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!
!
!
!
!
!
!
!
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interface Embedded-Service-Engine0/0
no ip address
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interface GigabitEthernet0/0
ip address 192.168.1.251 255.255.255.0
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voice-port 0/0/0
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voice-port 0/0/3
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port 0/0/0
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end

zhanglei1 · ‎05-13-2015

May 14 05:13:42.659: htsp_process_event: [0/0/0, FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_ringing
May 14 05:13:42.659: htsp_timer - 125 msec
May 14 05:13:42.787: htsp_process_event: [0/0/0, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer
May 14 05:13:42.787: htsp_timer - 10000 msec
May 14 05:13:42.787: htsp_timer_stop3 htsp_setup_ind
May 14 05:13:42.787: [0/0/0] get_fxo_caller_id:Caller ID receive failed. parseCallerIDString:no data.
May 14 05:13:42.787: [0/0/0] get_local_station_id calling num= calling name= calling time=05/14 13:13 orig called=
May 14 05:13:42.787: htsp_process_event: [0/0/0, FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]
May 14 05:13:42.787: fxols_wait_setup_ack:
May 14 05:13:42.787: htsp_timer - 6000 msec
May 14 05:13:42.787: [0/0/0] htsp_start_caller_id_rx:Mode FSK. Alerting 0x3
May 14 05:13:42.791: htsp_process_event: [0/0/0, FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_offhook_prochtsp_alert_notify
May 14 05:13:42.803: htsp_process_event: [0/0/0, FXOLS_PROCEEDING, E_HTSP_ALERT]fxols_offhook_alerthtsp_call_service_msghtsp_call_service_msg not EFXS (2)
May 14 05:13:42.855: htsp_call_bridged invokedhtsp_call_service_msghtsp_call_service_msg not EFXS (2)
May 14 05:13:42.859: htsp_process_event: [0/0/0, FXOLS_PROCEEDING, E_HTSP_CONNECT]fxols_offhook_connect
May 14 05:13:42.859: [0/0/0] htsp_stop_caller_id_rx. message length 0
May 14 05:13:42.859: [0/0/0] set signal state = 0xC timestamp = 0
May 14 05:13:42.859: htsp_timer_stop
May 14 05:13:42.859: htsp_process_event: [0/0/0, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice
May 14 05:13:43.059: htsp_process_event: [0/0/0, FXOLS_CONNECT, E_DSP_SIG_0100]fxols_normal_battery
May 14 05:13:43.059: htsp_timer_stop2
May 14 05:13:50.099: htsp_digit_ready(0/0/0): digit = 2
May 14 05:13:50.439: htsp_digit_ready(0/0/0): digit = 2
May 14 05:13:51.335: htsp_digit_ready(0/0/0): digit = 5
May 14 05:13:52.771: htsp_process_event: [0/0/0, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voicehtsp_call_service_msghtsp_call_service_msg not EFXS (2)
May 14 05:13:53.639: htsp_process_event: [0/0/0, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice
May 14 05:14:03.083: htsp_process_event: [0/0/0, FXOLS_CONNECT, E_DSP_SUP_DISCONNECT]fxols_conn_sup_disc
May 14 05:14:03.083: htsp_timer2 - 5000 msec
May 14 05:14:08.083: htsp_process_event: [0/0/0, FXOLS_CONNECT, E_HTSP_EVENT_TIMER2]fxols_disc_confirm
May 14 05:14:08.083: htsp_timer_stop
May 14 05:14:08.083: htsp_timer_stop2
May 14 05:14:08.083: htsp_timer_stop3
May 14 05:14:08.083: htsp_timer_stop3
May 14 05:14:08.099: htsp_process_event: [0/0/0, FXOLS_REMOTE_RELEASE, E_HTSP_RELEASE_REQ]fxols_offhook_release
May 14 05:14:08.099: htsp_timer_stop
May 14 05:14:08.099: htsp_timer_stop2
May 14 05:14:08.099: htsp_timer_stop3
May 14 05:14:08.099: [0/0/0] set signal state = 0x4 timestamp = 0
May 14 05:14:08.099: htsp_timer - 2000 msec
May 14 05:14:10.099: htsp_process_event: [0/0/0, FXOLS_GUARD_OUT, E_HTSP_EVENT_TIMER]fxols_guard_out_timeout
May 14 05:14:10.099: htsp_process_event: [0/0/0, FXOLS_ONHOOK, E_DSP_SIG_0100]
May 14 05:14:13.495: htsp_process_event: [0/0/0, FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_ringing
May 14 05:14:13.495: htsp_timer - 125 msec
May 14 05:14:13.623: htsp_process_event: [0/0/0, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer
May 14 05:14:13.623: htsp_timer - 10000 msec
May 14 05:14:13.623: htsp_timer_stop3 htsp_setup_ind
May 14 05:14:13.623: [0/0/0] get_fxo_caller_id:Caller ID receive failed. parseCallerIDString:no data.
May 14 05:14:13.623: [0/0/0] get_local_station_id calling num= calling name= calling time=05/14 13:14 orig called=
May 14 05:14:13.623: htsp_process_event: [0/0/0, FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]
May 14 05:14:13.623: fxols_wait_setup_ack:
May 14 05:14:13.623: htsp_timer - 6000 msec
May 14 05:14:13.623: [0/0/0] htsp_start_caller_id_rx:Mode FSK. Alerting 0x3
May 14 05:14:13.627: htsp_process_event: [0/0/0, FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_offhook_prochtsp_alert_notify
May 14 05:14:13.635: htsp_process_event: [0/0/0, FXOLS_PROCEEDING, E_HTSP_ALERT]fxols_offhook_alerthtsp_call_service_msghtsp_call_service_msg not EFXS (2)
May 14 05:14:13.699: htsp_call_bridged invokedhtsp_call_service_msghtsp_call_service_msg not EFXS (2)
May 14 05:14:13.703: htsp_process_event: [0/0/0, FXOLS_PROCEEDING, E_HTSP_CONNECT]fxols_offhook_connect
May 14 05:14:13.703: [0/0/0] htsp_stop_caller_id_rx. message length 0
May 14 05:14:13.703: [0/0/0] set signal state = 0xC timestamp = 0
May 14 05:14:13.703: htsp_timer_stop
May 14 05:14:13.703: htsp_process_event: [0/0/0, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice
May 14 05:14:13.907: htsp_process_event: [0/0/0, FXOLS_CONNECT, E_DSP_SIG_0100]fxols_normal_battery
May 14 05:14:13.907: htsp_timer_stop2
May 14 05:14:20.515: htsp_digit_ready(0/0/0): digit = 2
May 14 05:14:21.675: htsp_digit_ready(0/0/0): digit = 5
May 14 05:14:22.415: htsp_digit_ready(0/0/0): digit = 5
May 14 05:14:23.855: htsp_process_event: [0/0/0, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voicehtsp_call_service_msghtsp_call_service_msg not EFXS (2)htsp_call_service_msghtsp_call_service_msg not EFXS (2)
May 14 05:14:29.663: htsp_process_event: [0/0/0, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice
May 14 05:14:37.839: htsp_timer_stop3
May 14 05:14:37.851: htsp_process_event: [0/0/0, FXOLS_CONNECT, E_HTSP_RELEASE_REQ]fxols_offhook_release
May 14 05:14:37.851: htsp_timer_stop
May 14 05:14:37.851: htsp_timer_stop2
May 14 05:14:37.851: htsp_timer_stop3
May 14 05:14:37.855: [0/0/0] set signal state = 0x4 timestamp = 0
May 14 05:14:37.855: htsp_timer - 2000 msec
May 14 05:14:39.855: htsp_process_event: [0/0/0, FXOLS_GUARD_OUT, E_HTSP_EVENT_TIMER]fxols_guard_out_timeout
May 14 05:14:39.855: htsp_process_event: [0/0/0, FXOLS_ONHOOK, E_DSP_SIG_0100]

zhanglei1 · ‎05-13-2015

以上是2次dubug的输出，我们2个模拟外线，我转内线分机，分机看不到来电，经检测，直接拿话机接到外线上，线路是有来电显示的，所以说线路上应该没问题。
另外，我们现在振铃1声就到语音信箱了。

JK_Chang1 · ‎05-14-2015

cucm dn
Answer Ring Duration (seconds)
提高这参数就不会只振铃1声
大约三秒是一响

zhanglei1 · ‎05-18-2015

JK_Chang1 发表于 2015-5-14 16:34
cucm dn
Answer Ring Duration (seconds)
提高这参数就不会只振铃1声

这个参数在哪里配置？貌似没有看到。
来电显示跟这个有关系吗？网关貌似就没接到来电显示的信息。