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December 2020

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jianwen555
Beginner

cisco 3702AP 不断闪红灯

e214c99be235826c55e28b629b92bde.jpg

请教一下,cisco 3702的无线AP 一直在闪红灯,在控制器上无法获取到此AP信息,试过长按重置键,

11 条回复11
jianwen555
Beginner

在console线里看到设备,不断重复以下信息。请大神帮忙,
*Oct 6 01:46:53.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.3.2.129 peer_port: 5246
*Oct 6 01:46:53.523: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.3.2.129 peer_port: 5246
*Oct 6 01:46:53.523: %CAPWAP-5-SENDJOIN: sending Join Request to 10.3.2.129
*Oct 6 01:46:58.523: %CAPWAP-5-SENDJOIN: sending Join Request to 10.3.2.129
*Oct 6 01:47:52.999: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.3.2.129:5246
*Oct 6 01:47:53.031: bsnInitRcbSlot: slot 0 has venus radio(UNSUPPORT)
*Oct 6 01:47:53.031: bsnInitRcbSlot: slot 1 has venus radio(UNSUPPORT)
*Oct 6 01:47:53.031: bsnInitRcbSlot: Slot 1 has same radio type as slot 0. Disabling radio in slot 1.
*Oct 6 01:47:53.043: bsnUnlockDevice: not bring radio up: radio 0 is in admin disable state
*Oct 6 01:47:53.043: bsnUnlockDevice: not bring radio up: radio 1 is in admin disable state
*Oct 6 01:48:03.051: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

可以看一下时间对不对,版本是否支持,命令如下

 

show sysinfo

 

show time

 

show license summary

 

参考文档

https://www.cisco.com/c/en/us/support/docs/wireless/5500-series-wireless-controllers/119286-lap-notjoin-wlc-tshoot.html

AP 3702默认的console的帐号密码是多少的?

 

Cisco/Cisco

Cisco/Cisco123

 

大小写可以都试一下

 

十分感谢,进来了。

ilay
Rising star

貌似是join不到控制器上,ap的具体型号是什么?AIR-CAP3702I-H-K9,确认一下红色字体的代码是啥?国内大部分是-H的,如果国家代码是其他的,需要在控制器上勾选对应的国家进行支持。

另外还可以在控制器上查看一下log  “Monitor”-->Most Recent Traps,看下控制器的信息提示什么

 

国家和代码的支持信息可以查询以下链接: https://www.cisco.com/c/dam/assets/prod/wireless/wireless-compliance-tool/index.html

现在主有-H及-C两款,3702、2702、1702.,目前已经恢复了37报错的AP。还有两个17也出现这种情况,有没有办法可以,兄弟。

ilay
Rising star

可以尝试在WIRELESS->Country 将PK(Pakistan)勾选上,然后点Apply,再试试。

我这边老的5508只勾选了CN,也可以正常使用-C的3702(见下面输出信息),17大概率应该也可以啊?如果勾选了PK仍旧有问题的话,建议还是看一下两端的log是什么再做处理。

-----

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.3.102.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.95.16
Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
OUI File Update Time............................. Sun Sep 07 10:44:07 IST 2014

Build Type....................................... DATA + WPS

System Name...................................... IC_WLC
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Redundancy Mode.................................. Disabled
IP Address....................................... 10.1.30.20
IPv6 Address..................................... ::
Last Reset....................................... Software reset
System Up Time................................... 234 days 10 hrs 52 mins 10 secs
System Timezone Location......................... (GMT +8:00) HongKong, Bejing, Chongquing
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

--More-- or (q)uit

Configured Country............................... CN - China
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm LimIC....................... 0 to 65 C
Internal Temperature............................. +34 C
External Temperature............................. +21 C
Fan Status....................................... OK

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 11
Number of Active Clients......................... 937

OUI Classification Failure Count................. 531406

Burned-in MAC Address............................ 00:9E:1E:1E:2D:2D
Power Supply 1................................... Present, OK
Power Supply 2................................... Absent
Maximum number of APs supported.................. 500
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1/SHA2

(Cisco Controller) >show ap sum

Number of APs.................................... 76

Global AP User Name.............................. Not Configured
Global AP Dot1x User Name........................ Not Configured

AP Name Slots AP Model Ethernet MAC Location Country IP Address Clients DSE Location
------------------ ----- -------------------- ----------------- ---------------- ---------- --------------- -------- --------------
IC_AP_220 2 AIR-CAP3702I-C-K9 cc:cc:cc:3a:a4:2c IC.2F CN 10.1.30.129 13 [0 ,0 ,0 ]
IC_AP_314 2 AIR-CAP3702I-C-K9 cc:cc:cc:3c:e7:08 IC.3F CN 10.1.30.133 29 [0 ,0 ,0 ]
IC_AP_204 2 AIR-CAP3702I-C-K9 cc:cc:cc:29:f7:c0 IC.2F CN 10.1.30.23 22 [0 ,0 ,0 ]

 

The issue is related to PCI componenet on the AP hardware and log that points to that is..

*Oct 6 01:47:53.031: bsnInitRcbSlot: slot 0 has venus radio(UNSUPPORT)
*Oct 6 01:47:53.031: bsnInitRcbSlot: slot 1 has venus radio(UNSUPPORT)

如果不换AP的话,可以试试配置支持AP的国家代码

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Rps-Cheers | If it solves your problem, please mark as answer. Thanks !

那个代码是默认的吗??还是可以修改的?现在默认是37的-H,27的-C

AP上-H和-C是出厂就指定的,WLC上默认的国家代码是US,我看你设置的CN,应该没有问题才对,是否有完整的WLC和AP的debug输出?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Rps-Cheers | If it solves your problem, please mark as answer. Thanks !