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WLC 2504+AIR-CAP2602I-C-K9 AP无线网络2.4G网卡经常掉线

dami.zhang
Level 1
Level 1
你们好!
我公司采用的WLC 2504和AIR-CAP2602I-C-K9 AP组建的无线网络,后来发现购买的DELL的笔记本,无线网卡是2.G的,比如(Intel Wireless-N 7260),这些笔记本在使用无线的时候,几乎都是经常掉线,就算是笔记本放在AP旁边都会掉线。只能购买支持双频的外置无线网卡插在笔记本上用。我和DELL公司联系过,也请他们的工程师拿走笔记本做过测试,他们说没问题,也解释不了这个原因。我想在这里提出这个问题,是否有人能给给出解答,非常感谢!
1 个已接受解答

已接受的解答

wanghaitao
Spotlight
Spotlight
dami.zhang 发表于 2015-2-27 11:23 back.gif
下面是debug了一次掉线的过程
*pemReceiveTask: Feb 27 02:09:46.785: 14:e6:e4:1c:b3:26 Pushing IPv6: ...

从LOG上看,网卡的IP地址会在172.16.1.* 和 172.16.2.* 间变化 , IPV6似乎有一点影响,试试关闭无线网卡上的IPV6功能试试。

在原帖中查看解决方案

10 条回复10

wanghaitao
Spotlight
Spotlight
dami.zhang 发表于 2015-2-27 11:23 back.gif
下面是debug了一次掉线的过程
*pemReceiveTask: Feb 27 02:09:46.785: 14:e6:e4:1c:b3:26 Pushing IPv6: ...

从LOG上看,网卡的IP地址会在172.16.1.* 和 172.16.2.* 间变化 , IPV6似乎有一点影响,试试关闭无线网卡上的IPV6功能试试。

wanghaitao
Spotlight
Spotlight
麻烦你进入WLC的命令行模式,通过debug client ***(无线客户端网卡MAC) ,查看log 后获知故障的原因,再来解决吧。debug disable-all 关闭debug

13nash
Level 8
Level 8
radio固定下试试

764963038cisco
Level 1
Level 1
无线是不是有干扰

mcrichard
Level 1
Level 1
Intel 7260 Drive 必須 upgrade至V17以後的版本。Drive v16會斷線

llk1234
Community Member
是不是网卡驱动更新问题呢!

yanzha4
Spotlight
Spotlight
劉孟政 发表于 2015-2-9 16:05 back.gif
Intel 7260 Drive 必須 upgrade至V17以後的版本。Drive v16會斷線

靠谱,这种问题应该先升级客户端驱动。明显不是AP,WLC问题

dami.zhang
Level 1
Level 1
劉孟政 发表于 2015-2-9 16:05 back.gif
Intel 7260 Drive 必須 upgrade至V17以後的版本。Drive v16會斷線

笔记本拿回家用家里的wifi就不掉线正常,应该不是网卡的问题,谢谢!

dami.zhang
Level 1
Level 1
C1whaitao 发表于 2015-1-30 15:48 back.gif
麻烦你进入WLC的命令行模式,通过debug client ***(无线客户端网卡MAC) ,查看log 后获知故障的原因,再来解 ...

下面是debug了一次掉线的过程
*pemReceiveTask: Feb 27 02:09:46.785: 14:e6:e4:1c:b3:26 Pushing IPv6: fe80:0000:0000:0000: 6c4c:b3e6:0379:a1d4 , and
MAC: 14:E6:E4:1C:B3:26 , Binding to Data Plane. SUCCESS !!
*apfMsConnTask_7: Feb 27 02:17:01.625: Association request from the P2P Client Process P2P Ie and Upadte CB
*dtlArpTask: Feb 27 02:17:33.073: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) DHCP Address Re-established
*dtlArpTask: Feb 27 02:17:33.073: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Reached PLUMBFASTPATH: from line 6873
*dtlArpTask: Feb 27 02:17:33.073: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Replacing Fast Path rule
type = Airespace AP Client
on AP c0:25:5c:a2:a7:70, slot 0, interface = 1, QOS = 2
IPv4 ACL ID = 255, IPv6 ACL ID
*dtlArpTask: Feb 27 02:17:33.073: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Fast Path rule (contd...) 802.1P = 0, DSCP =
0, TokenID = 15206 Local Bridging Vlan = 2, Local Bridging intf id = 12
*dtlArpTask: Feb 27 02:17:33.073: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Successfully plumbed mobile rule (IPv4 ACL ID
255, IPv6 ACL ID 255)
*dtlArpTask: Feb 27 02:17:33.073: 14:e6:e4:1c:b3:26 Assigning Address 172.16.1.165 to mobile
*pemReceiveTask: Feb 27 02:17:33.073: 14:e6:e4:1c:b3:26 172.16.1.165 Added NPU entry of type 1, dtlFlags 0x0
*pemReceiveTask: Feb 27 02:17:33.073: 14:e6:e4:1c:b3:26 Pushing IPv6: fe80:0000:0000:0000: 6c4c:b3e6:0379:a1d4 , and
MAC: 14:E6:E4:1C:B3:26 , Binding to Data Plane. SUCCESS !!
*dtlArpTask: Feb 27 02:17:55.263: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) DHCP Address Re-established
*dtlArpTask: Feb 27 02:17:55.264: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) Reached PLUMBFASTPATH: from line 6873
*dtlArpTask: Feb 27 02:17:55.264: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) Replacing Fast Path rule
type = Airespace AP Client
on AP c0:25:5c:a2:a7:70, slot 0, interface = 1, QOS = 2
IPv4 ACL ID = 255, IPv6 ACL ID
*dtlArpTask: Feb 27 02:17:55.264: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) Fast Path rule (contd...) 802.1P = 0, DSCP =
0, TokenID = 15206 Local Bridging Vlan = 2, Local Bridging intf id = 12
*dtlArpTask: Feb 27 02:17:55.264: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) Successfully plumbed mobile rule (IPv4 ACL ID
255, IPv6 ACL ID 255)
*dtlArpTask: Feb 27 02:17:55.264: 14:e6:e4:1c:b3:26 Assigning Address 172.16.2.127 to mobile
*pemReceiveTask: Feb 27 02:17:55.264: 14:e6:e4:1c:b3:26 172.16.2.127 Added NPU entry of type 1, dtlFlags 0x0
*pemReceiveTask: Feb 27 02:17:55.264: 14:e6:e4:1c:b3:26 Pushing IPv6: fe80:0000:0000:0000: 6c4c:b3e6:0379:a1d4 , and
MAC: 14:E6:E4:1C:B3:26 , Binding to Data Plane. SUCCESS !!
*dtlArpTask: Feb 27 02:17:56.206: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) DHCP Address Re-established
*dtlArpTask: Feb 27 02:17:56.206: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Reached PLUMBFASTPATH: from line 6873
*dtlArpTask: Feb 27 02:17:56.206: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Replacing Fast Path rule
type = Airespace AP Client
on AP c0:25:5c:a2:a7:70, slot 0, interface = 1, QOS = 2
IPv4 ACL ID = 255, IPv6 ACL ID
*dtlArpTask: Feb 27 02:17:56.206: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Fast Path rule (contd...) 802.1P = 0, DSCP =
0, TokenID = 15206 Local Bridging Vlan = 2, Local Bridging intf id = 12
*dtlArpTask: Feb 27 02:17:56.207: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Successfully plumbed mobile rule (IPv4 ACL ID
255, IPv6 ACL ID 255)
*dtlArpTask: Feb 27 02:17:56.207: 14:e6:e4:1c:b3:26 Assigning Address 172.16.1.165 to mobile
*pemReceiveTask: Feb 27 02:17:56.207: 14:e6:e4:1c:b3:26 172.16.1.165 Added NPU entry of type 1, dtlFlags 0x0
*pemReceiveTask: Feb 27 02:17:56.207: 14:e6:e4:1c:b3:26 Pushing IPv6: fe80:0000:0000:0000: 6c4c:b3e6:0379:a1d4 , and
MAC: 14:E6:E4:1C:B3:26 , Binding to Data Plane. SUCCESS !!
*dtlArpTask: Feb 27 02:18:08.627: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) DHCP Address Re-established
*dtlArpTask: Feb 27 02:18:08.627: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) Reached PLUMBFASTPATH: from line 6873
*dtlArpTask: Feb 27 02:18:08.627: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) Replacing Fast Path rule
type = Airespace AP Client
on AP c0:25:5c:a2:a7:70, slot 0, interface = 1, QOS = 2
IPv4 ACL ID = 255, IPv6 ACL ID
*dtlArpTask: Feb 27 02:18:08.627: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) Fast Path rule (contd...) 802.1P = 0, DSCP =
0, TokenID = 15206 Local Bridging Vlan = 2, Local Bridging intf id = 12
*dtlArpTask: Feb 27 02:18:08.627: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) Successfully plumbed mobile rule (IPv4 ACL ID
255, IPv6 ACL ID 255)
*dtlArpTask: Feb 27 02:18:08.627: 14:e6:e4:1c:b3:26 Assigning Address 172.16.2.127 to mobile
*pemReceiveTask: Feb 27 02:18:08.627: 14:e6:e4:1c:b3:26 172.16.2.127 Added NPU entry of type 1, dtlFlags 0x0
*pemReceiveTask: Feb 27 02:18:08.627: 14:e6:e4:1c:b3:26 Pushing IPv6: fe80:0000:0000:0000: 6c4c:b3e6:0379:a1d4 , and
MAC: 14:E6:E4:1C:B3:26 , Binding to Data Plane. SUCCESS !!
*dtlArpTask: Feb 27 02:18:11.562: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) DHCP Address Re-established
*dtlArpTask: Feb 27 02:18:11.562: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Reached PLUMBFASTPATH: from line 6873
*dtlArpTask: Feb 27 02:18:11.562: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Replacing Fast Path rule
type = Airespace AP Client
on AP c0:25:5c:a2:a7:70, slot 0, interface = 1, QOS = 2
IPv4 ACL ID = 255, IPv6 ACL ID
*dtlArpTask: Feb 27 02:18:11.562: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Fast Path rule (contd...) 802.1P = 0, DSCP =
0, TokenID = 15206 Local Bridging Vlan = 2, Local Bridging intf id = 12
*dtlArpTask: Feb 27 02:18:11.562: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Successfully plumbed mobile rule (IPv4 ACL ID
255, IPv6 ACL ID 255)
*dtlArpTask: Feb 27 02:18:11.562: 14:e6:e4:1c:b3:26 Assigning Address 172.16.1.165 to mobile
*pemReceiveTask: Feb 27 02:18:11.563: 14:e6:e4:1c:b3:26 172.16.1.165 Added NPU entry of type 1, dtlFlags 0x0
*pemReceiveTask: Feb 27 02:18:11.563: 14:e6:e4:1c:b3:26 Pushing IPv6: fe80:0000:0000:0000: 6c4c:b3e6:0379:a1d4 , and
MAC: 14:E6:E4:1C:B3:26 , Binding to Data Plane. SUCCESS !!
*dtlArpTask: Feb 27 02:18:27.227: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) DHCP Address Re-established
*dtlArpTask: Feb 27 02:18:27.227: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) Reached PLUMBFASTPATH: from line 6873
*dtlArpTask: Feb 27 02:18:27.227: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) Replacing Fast Path rule
type = Airespace AP Client
on AP c0:25:5c:a2:a7:70, slot 0, interface = 1, QOS = 2
IPv4 ACL ID = 255, IPv6 ACL ID
*dtlArpTask: Feb 27 02:18:27.227: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) Fast Path rule (contd...) 802.1P = 0, DSCP =
0, TokenID = 15206 Local Bridging Vlan = 2, Local Bridging intf id = 12
*dtlArpTask: Feb 27 02:18:27.227: 14:e6:e4:1c:b3:26 172.16.2.127 RUN (20) Successfully plumbed mobile rule (IPv4 ACL ID
255, IPv6 ACL ID 255)
*dtlArpTask: Feb 27 02:18:27.227: 14:e6:e4:1c:b3:26 Assigning Address 172.16.2.127 to mobile
*pemReceiveTask: Feb 27 02:18:27.228: 14:e6:e4:1c:b3:26 172.16.2.127 Added NPU entry of type 1, dtlFlags 0x0
*pemReceiveTask: Feb 27 02:18:27.228: 14:e6:e4:1c:b3:26 Pushing IPv6: fe80:0000:0000:0000: 6c4c:b3e6:0379:a1d4 , and
MAC: 14:E6:E4:1C:B3:26 , Binding to Data Plane. SUCCESS !!
*dtlArpTask: Feb 27 02:18:27.921: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) DHCP Address Re-established
*dtlArpTask: Feb 27 02:18:27.921: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Reached PLUMBFASTPATH: from line 6873
*dtlArpTask: Feb 27 02:18:27.921: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Replacing Fast Path rule
type = Airespace AP Client
on AP c0:25:5c:a2:a7:70, slot 0, interface = 1, QOS = 2
IPv4 ACL ID = 255, IPv6 ACL ID
*dtlArpTask: Feb 27 02:18:27.921: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Fast Path rule (contd...) 802.1P = 0, DSCP =
0, TokenID = 15206 Local Bridging Vlan = 2, Local Bridging intf id = 12
*dtlArpTask: Feb 27 02:18:27.921: 14:e6:e4:1c:b3:26 172.16.1.165 RUN (20) Successfully plumbed mobile rule (IPv4 ACL ID
255, IPv6 ACL ID 255)
*dtlArpTask: Feb 27 02:18:27.921: 14:e6:e4:1c:b3:26 Assigning Address 172.16.1.165 to mobile
*pemReceiveTask: Feb 27 02:18:27.921: 14:e6:e4:1c:b3:26 172.16.1.165 Added NPU entry of type 1, dtlFlags 0x0
*pemReceiveTask: Feb 27 02:18:27.922: 14:e6:e4:1c:b3:26 Pushing IPv6: fe80:0000:0000:0000: 6c4c:b3e6:0379:a1d4 , and
MAC: 14:E6:E4:1C:B3:26 , Binding to Data Plane. SUCCESS !!

Yanli Sun
Community Manager
Community Manager
您好,不知您的问题是否已经得到满意答复,如果是请您选择“已解决”,感谢您的支持~~~
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