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大佬们,求助 在C9800上AP上线不了的问题

xiaoAI
Level 1
Level 1

我在PVE平台上创建了一台虚拟机用来部署思科的C9800控制器版本是17.10.1,AP型号是AIR-CAP3502I-C-K9,但是AP不能注册到WLC上(Not joined) 日志显示是DTLS证书的问题,但我把WLC的系统时间更改了但是AP还是不能注册,是为什么呢,有没有解决方法,希望大佬帮忙看看。以下是debug的日志。

Logging display requested on 1994/01/01 13:42:22 (AST) for Hostname: [WLC], Model: [C9800-CL-K9], Version: [17.10.01]
2024/05/18 11:32:59.878165593 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 Public IP learnt is FALSE, public IP discovery is FALSE, private IP discovery is TRUE.
2024/05/18 11:32:59.891289901 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 IP:192.168.100.100[62113], Discovery Response sent
2024/05/18 11:32:59.891968974 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 Public IP learnt is FALSE, public IP discovery is FALSE, private IP discovery is TRUE.
2024/05/18 11:32:59.892343028 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 IP:192.168.100.100[62113], Discovery Response sent
2024/05/18 11:33:10.814126153 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:33:10.814734263 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:33:10.814781035 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:33:11.796925590 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:33:11.796946753 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:33:11.796985631 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:33:15.773689793 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:33:15.773736519 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:33:15.773752405 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:33:23.726371140 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:33:23.726392398 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:33:23.726407763 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:34:09.437807522 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:34:09.437851673 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:34:09.437868232 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:34:11.425170974 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:34:11.425190101 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:34:11.425405414 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:34:15.402067886 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:34:15.402113228 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:34:15.402131126 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:34:23.351757351 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:34:23.351778311 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:34:23.351793990 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:35:54.792867609 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 Public IP learnt is FALSE, public IP discovery is FALSE, private IP discovery is TRUE.
2024/05/18 11:35:54.793032111 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 IP:192.168.100.100[62113], Discovery Response sent
2024/05/18 11:35:54.793428923 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 Public IP learnt is FALSE, public IP discovery is FALSE, private IP discovery is TRUE.
2024/05/18 11:35:54.793543077 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 IP:192.168.100.100[62113], Discovery Response sent
2024/05/18 11:36:04.730310397 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:36:04.730359835 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:36:04.730375453 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:36:06.718333531 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:36:06.718382056 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:36:06.718397119 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:36:10.694551639 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:36:10.694572218 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:36:10.694588047 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:36:18.644421052 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:36:18.644443211 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:36:18.644482333 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:37:04.359037489 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:37:04.359059754 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:37:04.359075709 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:37:06.346403277 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:37:06.346424758 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:37:06.346473898 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:37:10.322916418 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:37:10.322938584 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:37:10.322954054 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:37:18.275938232 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:37:18.275982209 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:37:18.275998442 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:38:49.714093499 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 Public IP learnt is FALSE, public IP discovery is FALSE, private IP discovery is TRUE.
2024/05/18 11:38:49.714348147 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 IP:192.168.100.100[62113], Discovery Response sent
2024/05/18 11:38:49.714725190 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 Public IP learnt is FALSE, public IP discovery is FALSE, private IP discovery is TRUE.
2024/05/18 11:38:49.714914589 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 IP:192.168.100.100[62113], Discovery Response sent
2024/05/18 11:38:59.651334001 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:38:59.651354384 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:38:59.651398879 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:39:01.639138923 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:39:01.639189420 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:39:01.639201003 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:39:05.615653845 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:39:05.615675663 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:39:05.615691456 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:39:13.565551510 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:39:13.565575439 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:39:13.565681043 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:39:59.280156787 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:39:59.280178676 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:39:59.280195802 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:40:01.267695139 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:40:01.267717366 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:40:01.267762763 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:40:05.244490191 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:40:05.244514630 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:40:05.244561763 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:40:13.197061340 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): DTLS session init failure for remote-IP: 192.168.100.100, local-port: 5246
2024/05/18 11:40:13.197113665 {wncd_x_R0-0}{1}: [ap-join-info-db] [17204]: (note): MAC: 2037.067d.ad40 AP disconnect initiated. Reason: DTLS cert-chain not available, Phase: Dtls-Handshake
2024/05/18 11:40:13.197130576 {wncd_x_R0-0}{1}: [capwapac-smgr-srvr] [17204]: (ERR): IPv4: 192.168.100.100 Failed to Process DTLS Hello message from loadbalancer server
2024/05/18 11:41:44.635179740 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 Public IP learnt is FALSE, public IP discovery is FALSE, private IP discovery is TRUE.
2024/05/18 11:41:44.635358832 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 IP:192.168.100.100[62113], Discovery Response sent
2024/05/18 11:41:44.635686558 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 Public IP learnt is FALSE, public IP discovery is FALSE, private IP discovery is TRUE.
2024/05/18 11:41:44.635914333 {wncmgrd_R0-0}{1}: [capwapac-discovery] [16766]: (note): MAC: 2037.067d.ad40 IP:192.168.100.100[62113], Discovery Response sent

1 个已接受解答

已接受的解答

ilay
VIP
VIP

C9800系列全版本的软件均不支持AIR-CAP3502I-C-K9的AP,所以将其注册到9800上是没戏的

该系列AP最后一个支持的软件版本是AireOS 8.5.x 具体可以参考对应软件版本release notes

https://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn85mr8_ircm.html

在原帖中查看解决方案

3 条回复3

ilay
VIP
VIP

C9800系列全版本的软件均不支持AIR-CAP3502I-C-K9的AP,所以将其注册到9800上是没戏的

该系列AP最后一个支持的软件版本是AireOS 8.5.x 具体可以参考对应软件版本release notes

https://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn85mr8_ircm.html

sufee
Level 1
Level 1

谢谢回答!!!!!

xiaoAI
Level 1
Level 1

好的感谢。

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