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Prime Infrastructure 2.0 管理IP变更WEB无法访问 lic rehost

randy_yu_peng
Beginner
Beginner
Prime Infrastructure 2.0之前密码遗忘,重置密码,更改管理IP,无法访问Web
图片中为NCS status
database server is stopped
等很久依旧stopped

请问若是rehost需要准备哪些信息?目前是PI VM版
16 条回复16

136629092@qq.com
Beginner
Beginner
目前PI 版本已经3.8了,2.0已经淘汰了。建议楼主不要折腾了。换新的

randy_yu_peng
Beginner
Beginner
flyxm 发表于 2020-6-9 09:35
目前PI 版本已经3.8了,2.0已经淘汰了。建议楼主不要折腾了。换新的

主要是没买维保,收拾烂摊子。rehost 需要提供哪些材料?
之前的lic如下:
Prime Infrastructure LMS 4.2 - 50 Device Base Lic
L-PINCSW11-50 Prime Infrastructure NCS WAN 1.1 - 50 Device Base Lic
L-PINCS11-50 Prime Infrastructure NCS 1.1 - 50 Device Base Lic
R-PI-1.1-K9 Cisco Prime Infrastructure 1.1
R-PI-1.1-50-K9 Prime Infrastructure 1.1 Software - 50 Device Base Lic

136629092@qq.com
Beginner
Beginner
可以考虑把应用数据导出来,倒入新建PI OVA虚拟机,估计需要跨几个版本,尝试一下。

wuhao0015
Spotlight
Spotlight
破密码或许可以,但是改ip基本不能,可能就是改密码后服务起不来的。
做之前没有备份吗?

randy_yu_peng
Beginner
Beginner
flyxm 发表于 2020-6-9 18:21
可以考虑把应用数据导出来,倒入新建PI OVA虚拟机,估计需要跨几个版本,尝试一下。

应用数据有导出来,配置有备份到出。

randy_yu_peng
Beginner
Beginner
本帖最后由 randy.yu.peng 于 2020-6-9 21:23 编辑
wuhao0015 发表于 2020-6-9 19:34
破密码或许可以,但是改ip基本不能,可能就是改密码后服务起不来的。
做之前没有备份吗?

确定IP不能改吗?我个人推测就是变更IP导致数据库连接不上。
而且必须改IP,网络架构变更。我接手就是没有密码的状态。只能硬清除密码。改密码,和接口IP后,ncs status就出问题了。

136629092@qq.com
Beginner
Beginner
你把PI version贴出来看下

136629092@qq.com
Beginner
Beginner
你把PI version贴出来看下,还有ncs status状态没有起来
修改密码:
Recovering Prime Infrastructure Passwords
You can change Prime Infrastructure application root user or FTP user password. To recover the passwords and regain access to Prime Infrastructure, follow these steps:
Step 1 Log in to Prime Infrastructure command-line interface as an admin user.
Step 2 Enter the following command:
ncs password root password password
Where password is the root user login password. You can enter a password not exceeding 80 characters.
To change the FTP user password, enter the following command:
ncs password ftpuser username password password
Example of the command usage:
ncs-appliance/admin# ncs password root password
CompilerOracle: exclude org/snmp4j/Snmp.send
Loading USER - root
Validating new password..
Resetting password..
Resetting password COMPLETED.
EXECUTION STATUS : Success
ncs-appliance/admin#
PI CLI使用的是admin
PI WEB使用的是root
Restart the Prime Infrastructure server by issuing the following commands in this order:
- ncs stop
- ncs start
使用ncs start启动一下ncs,然后过后在查看nsc status状态是否启动

randy_yu_peng
Beginner
Beginner
flyxm 发表于 2020-6-10 09:06
你把PI version贴出来看下

PI/admin# SHOW ver
Cisco Application Deployment Engine OS Release: 2.0
ADE-OS Build Version: 2.0.6.003-px-build
ADE-OS System Architecture: x86_64
Copyright (c) 2005-2010 by Cisco Systems, Inc.
All rights reserved.
Hostname: PI
Version information of installed applications
---------------------------------------------
Cisco Prime Infrastructure
------------------------------------------
Version : 2.0.0.0.294
PI/admin#
PI/admin#

136629092@qq.com
Beginner
Beginner
1.是否做了pi快照,是否备份了ncs app数据
2.贴出来ncs status,查看database是否running

randy_yu_peng
Beginner
Beginner
flyxm 发表于 2020-6-10 09:23
你把PI version贴出来看下,还有ncs status状态没有起来
修改密码:

我是先恢复底层cli admin密码,再在CLI ncs password root password
ncs start
ncs status 状态不正常。
谢谢您回复。

randy_yu_peng
Beginner
Beginner
randy.yu.peng 发表于 2020-6-10 09:47
我是先恢复底层cli admin密码,再在CLI ncs password root password
ncs start
ncs status 状态 ...

http://bbs.csc-china.com.cn/forum.php?mod=viewthread&tid=5648&highlight=prime%2BNC
跟这个很相似。

randy_yu_peng
Beginner
Beginner
flyxm 发表于 2020-6-10 09:44
1.是否做了pi快照,是否备份了ncs app数据
2.贴出来ncs status,查看database是否running

尝试从pi2.0恢复到pi3.0直接失败。
请问谁有pi2.0 iso资源。
pi3/admin# restore PI-1.tar.gpg repository defaultRepo application NCS
* NOTE *
If the system console is disconnected or got cleared on session timeout
run 'show restore log' to see the output of the last restore session.
Backup file is renamed. Restore might reboot or restart based on the backup version. Continue? (yes/no) [yes] ? YES^H^H^H^H^H^H
Input string too long
* NOTE *
If the system console is disconnected or got cleared on session timeout
run 'show restore log' to see the output of the last restore session.
Backup file is renamed. Restore might reboot or restart based on the backup version. Continue? (yes/no) [yes] ? yes
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
DO NOT press ^C while the restoration is in progress
Aborting restore with a ^C may leave the system in a unrecoverable state
Enter the backup password, if your backup is password protected. Otherwise, press Enter to continue the data restoration.
Password :
Initiating restore. Please wait...
Restore Started at 06/10/20 05:52:08
Stage 1 of 9: Transferring backup file ...
-- completed at 06/10/20 05:56:15
Stage 2 of 9: Decrypting backup file ...
-- completed at 06/10/20 05:59:46
Stage 3 of 9: Unpacking backup file ...
-- completed at 06/10/20 05:59:47
ERROR: Restore of 2.0.0.0.294 PI version backup is not supported.
% Application restore failed
pi3/admin#

136629092@qq.com
Beginner
Beginner
我觉得你应该想办法把license申请弄出来,重装新的pi
To reinstall Prime Infrastructure on a new system or virtual machine, you must email a request to licensing@cisco.com to rehost your license on a new machine. Include your VUDI details and existing license details including the number of licenses in your request.
2.2x版本升级3.0是可行的,不能直接从2.0升级3.0https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-0/quickstart/guide/cpi_qsg.html#pgfId-107302
Assurance Data after Migration
After restoring Prime Infrastructure 2.2.x on a new Prime Infrastructure 3.0 virtual machine or hardware appliance, your Assurance license is automatically applied to the new server.
When you move your data to Prime Infrastructure 3.0, the following Assurance data is not migrated:
Raw NetFlow information
Custom NetFlow reports
Packet capture files
Processed non-aggregated data, such as PFR data and URLs
Aggregated data is migrated depending on from which version of Prime Infrastructure the data is backed up and then restored:
From Prime Infrastructure 2.2.x to 3.0—5-minute, 1-hour, and 1-day aggregated data is migrated.
From Prime Infrastructure 3.0 to 3.0—5-minute, 1-hour, and 1-day aggregated data is migrated.
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