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Who should carry out the adoption activities?

Hello community.

 

Who should carry out the adoption activities?

 

Many companies are looking to strengthen webex adoption, with real use cases. Sometimes adoption is not done with a real business case. So my question is focused on knowing the best adoption practices, using people specialized in the solution or people who only do the implementation of the solution.

 

Greetings

1 Reply 1

sampsxn
Level 1
Level 1

we don't have this, but we know many organizations in our industry actually have something along the lines of an "Adoption Transformation Team" or committee. This is a team of 3-5 for most, and these orgs highlight how they can ramp up adoption of certain platforms or products much quicker, because they have the knowledge and experience of connecting their adoption efforts to the business case.

in our case, our adoption efforts were a little slower, but our focus was on getting the right people involved in the effort. The key for us was utilizing executive assistants. they are truly the unsung hero

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