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Hall of Fame Master

Re: Hello Francis,

It's been another half year - will there ever be an MSI for AMP4E connector deployment or are customers on their own for that?

Beginner

Re: Hello Francis,

Anything happen with the MSI file?

 

I cannot access the "make it yourself" document

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Hall of Fame Master

Re: Hello Francis,

Please see the attachment in my 05-01-2019 posting further down. It has complete instructions for making an MSI.

Beginner

Re: Hello Francis,

Wonderful thank you!

Re: AMP for Endpoints Deployment

So, another year since the last post.  Safe to assume there will never be an MSI file for deployment?

Cisco Employee

Re: AMP for Endpoints Deployment

Michael,

 

The demand for an MSI has not been high enough to make it onto our roadmap.  If enough requests from the Account Teams come in, it would be made a priority but that hasn't happened to this point.  They can still be created individually if required.

 

Thanks,

Matt

Re: AMP for Endpoints Deployment

How much demand does it take? Is it really that large of an undertaking? When you say created individually, does that mean on my own with third party tools?
Cisco Employee

Re: AMP for Endpoints Deployment

I can't speak to how much demand is required to implement a feature.  That would be more appropriate for your Account Team to address.  And yes, I did mean that it can be created using third party tools if an MSI is required.

 

Thanks,

Matt

Beginner

Re: AMP for Endpoints Deployment

I'm sure the demand is high, but likely not getting sent to the account teams or possibly not getting passed along. Any company that has more than a handful of systems and uses central application deployment would benefit, so pretty much any medium to large business using AMP, which is likely most of your customer base.

 

That's been one of my issues with Cisco, there should be some method for customers to request features beyond going through an account team like Meraki where I can instantaneously make a wish for an enhancement anytime I want.  Almost every major vendor across every industry has ways that customers can make enhancement requests on their own so I'm not sure why a technology industry leader such as Cisco is so late to this party.  It would be easy to port over and add for a cloud product like AMP. 

Beginner

Re: AMP for Endpoints Deployment

There doesn't seem to be a way to download the upgraded endpoint package without changing the version in the policy and selecting a deployment date range. We don't want the clients to auto-upgrade themselves at all, we want to control the deployments on our own with our deployment tools.

 

I can set the deployment date range up to six months in the future, and then I can download the connector and deploy it ourselves. This would probably work, is there no other way to do this?

Beginner

Re: AMP for Endpoints Deployment

Our systems team here and myself are requesting an MSI file for SCCM. It makes our deployment method much easier.

Hall of Fame Master

Re: AMP for Endpoints Deployment

Please see the attached instructions to create an MSI file for installation of the AMP for Endpoints connector.

Note it is not an official Cisco-supported procedure nor am I able to support any issues you may have with it. Still, it may help some folks struggling with this issue.

 

Beginner

Re: AMP for Endpoints Deployment

Marvin, 

 

Thank you very much I have passed this to our systems team to review. We will take your note into consideration.