08-20-2018 08:41 AM - edited 02-20-2020 09:06 PM
Does anybody knows the difference between connectors and installs counters on the dashboard page?
Thanks,
-Dave
08-20-2018 08:46 AM
Below is the information from the User guide
Here a screenshot of the information on the dashboard.
08-20-2018 10:24 AM
I got this feedback on the partner security forum from Jaime Camacho:
"Installs" represent the number of Connectors installed - upon installation on the endpoint it will will register and generate an 'install' event in the AMP Console. Clicking the "Installs" link should show you the deployment summary page of all Connectors you have installed.
"Connectors" shows the number of Connectors installed that are active and communicating with the AMP Cloud. This does not include any Connectors that have been 'deleted' from the AMP Console or have been uninstalled, You can delete a Connector from the AMP Console, after which it can be re-installed and will re-register to the AMP Console.
Note that not all entries in 'Install' list will exist in the 'Connectors' page due to deletions and uninstalls.
This is a new deployment, and the connector count looks accurate, but why the install counters are lower than the connectors? I would imagine that they should match.
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