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1685
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Error in firesight defence center virtual

tayyeb.moin
Level 1
Level 1

The firesight defence center virtual 5.4 was recently upgraded to 5.4.1.2_38 with a patch. Once rebooted after the patch the defence center tries to connect with mysql many times and keeps showing the error

end_request: critical target error, dey sda, sector 2881921

The login page of defence center is not accessible. Suggestion is requested on performing a restore.

2 Replies 2

ankojha
Level 3
Level 3

Hi,

This error indicates an unrecoverable medium for SCSI driver and restore is the only option to

get rid of the same.

Let me know if it helps.

Thanks,

Ankita

Abha Jha
Cisco Employee
Cisco Employee

To restore a FireSIGHT System appliance:

Access: Admin


Step 1 Determine the model of the appliance (device or Defense Center) you want to restore.

Step 2 Obtain the correct restore ISO image from the Support Site.

Step 3 Copy the image to an appropriate storage medium.

Step 4 Connect to the appliance.

Step 5 Reboot the appliance and invoke the restore utility.

Step 6 Install the ISO image.

Link

http://www.cisco.com/c/en/us/td/docs/security/firesight/541/install-guide/FireSIGHT-Installation-Guide/restoring-factory-defaults.html

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